Manager Operations
Resume:
Abby Hammond
**** ******* ***; Marietta, GA *****
*******.*.*******@*****.***
www.abbyhammond.com
Education
The Culinary Institute of America, Hyde Park, NY Associates of Baking and Pastry Arts, 2010
Oglethorpe University, Atlanta, Georgia Bachelors of Business Administration, 2008
Experience
Operations Manager and Pastry Chef, The Culinary Edge and Pacific Catch July 2011 – June 2013
San Francisco, CA
• Led pastry-related projects at The Culinary Edge, which included recipe development for Caribou Coffee, Freshens
Yogurt, and Tesco’s Fresh & Easy
• Supported the operations team, which included work in HR, accounting, restaurant operations, and hospitality
• Analyzed costs and menu profitability on a quarterly and yearly basis for Pacific Catch restaurants, presented this
information to company executives
• Screened new candidates for employment, audited HRIS system, coordinated workers’ compensation and wage
garnishments
• Conducted audit and alignment of company-wide POS system
• Managed intern training in hospitality and operations at The Culinary Edge, and received two promotions in the
operations department
Co-Founder and Creative Director, Union Jam; San Francisco, CA October 2011 – January 2013
• Created gourmet recipes in a commercial kitchen, provided the creative mindset behind each flavor
• Sourced our fruit from local Bay Area farmers and purveyors, negotiated pricing
• Analyzed expenses with Google Apps, provided partners with a monthly financial recap
Pastry Assistant, Farallon; San Francisco, CA September 2010 - June 2011
• Individually managed the pastry station and plated desserts during the restaurant’s busiest dinner services
• Produced pastry components for service while collaborating with the pastry team to develop new flavor concepts
• Learned from the leadership of Pastry Chef Emily Luchetti, Chair of the James Beard Foundation and James Beard
Award Winner, at a 3.5 Michelin star restaurant
Pastry Intern, The Biltmore Estate; Asheville, NC September 2009 - January 2010
• Rotated through the four restaurant outlets at the Biltmore Estate for my externship from culinary school
• Studied under four executive pastry chefs; had experience in production and live stations in these outlets: hotels, fine
dining, catering, and high-volume casual restaurants
Governor’s Intern, State of Georgia; Atlanta, GA Summer 2007
• Contributed at the Georgia Professional Standards Commission, an educational division of the State of Georgia
• Prepared school system contracts, calculated state budgets and reimbursements, served as an advisor to newly-hired
teachers
Activities and Awards
• Recipient of the Leadership Scholarship at the CIA
• Magna Cum Laude, Oglethorpe University
• Oglethorpe University NCAA Women’s Tennis player, SCAC Scholar-Athlete, team captain 2007-2008
• Chefs for Community Service, CIA
Skills
ServSafe & HACCP Certified - Excel - Word - Quickbooks - ADP/HRB - Chef Tec - Pages - Google Apps - Mac & PC
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