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Manager Customer Service

Location:
Keystone Heights, FL, 32656
Salary:
29,000
Posted:
August 18, 2013

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Resume:

Stephanie Rhodes

**** ** ****, ******** *******, FL 32656

910-***-****

ab4zog@r.postjobfree.com

Profile More than 8 years successful experience in property

management services.

Possess solid customer service, computer and office

skills. Very fast learner and eager to succeed and

lead.

Excellent working knowledge using Yardi Property

Management Systems, Microsoft Excel, Microsoft

Word, Mozilla Thunderbird, Outlook, Microsoft

PowerPoint, Multi-line phone systems and other

office equipment.

Current North Carolina Real Estate Broker's License

(held since 2006).

Objective Further career in property management/real estate.

Employment Aaims Property Management, Fayetteville, 2005 -

NC September

2013

Property Manager

Manage 150+ residential properties, both

single family and multi-family complexes.

Conduct quarterly property inspections;

note discrepancies and management

requirements.

Receive and review rental applications;

approve applicants

Conduct move-in/move-out inspections;

charge tenants accordingly and complete

security deposit disbursement requirements

as required by NC State Law

Renew leases accordingly as they expire

Prepare monthly income/expense report for

property owner

Prepare necessary court documents when

necessary; appear in court on behalf of

owner

Receive maintenance requests and ensure

satisfactory completion of said work.

Coordinate estimates for needed work, stay

within budget restraints set by owners

Maintain open and constant communication

with owners and tenants

Collect monthly rent payments; ensure

contractors are paid for work done.

Started as Assistant Property Manager;

promoted to Property Manager within a

year.

Quickly and effectively solve customer

challenges.

Applebee's, Fayetteville, NC 2002-200

5

Greeted/seated guests

Made recommendations for menu items; took

food and drink orders; delivered

food/drink orders to guest

Provided continual service, ensuring

guests needs were met

Received payment from guest

Promoted to Lead Trainer within 6 months

Trained new staff on company/restaurant

policies and procedures

Made recommendations to management for

staffing needs and promotion of staff

Assisted with inventory and scheduling

outstanding work.

Cleaned all areas of restaurant

Education Drexel University, Online, 2011-PRE

BS in Property Management SENT

Mayfield Central School, Mayfield, NY

2001

References Kelly Blake

910-***-****

Shayna Alexander 808-***-****

Melissa Blair

910-***-****

Christopher Roseberry 910-***-****



Contact this candidate