Engineer Management

Jatinder Kumar

Telephone: 91-843******* E-mail: ****************@*****.***

Village: Bhelan, Post

Office: Najka (144102), Jalandhar, Punjab

Education And Professional Qualification:

Stream Year of University/board Passing

Passing Marks

10th 2000 Punjab State Education 63%

Board

10+2 Punjab State 60%

2003 Education Board

3 Years 2000-2003 Punjab State Board Of 67%.

Polytechnic Technical Education

Diploma

Basic Certificate 2004 EI-Tech Inst. Adampur 70%

in Computer

Application

Technical Skills

Operating System: Installation of Win-98, Win XP, window

server 2000, 2003,

window seven & Vista and

to diagnose various types of problems.

Software : Lotus Notes 5, 7 and 8 version. MS

Office, Outlook.

A dynamic networking and hardware professional having over 6 years of

demonstrated work experience with reputed IT companies.

Adept in diagnosing PC problems and managing servers, LAN, WAN,

routers,

switches and various kinds of software while working for various

sites.

Work Experience:

16 OCT 2012 Till Present

Organization: DSM INFOCOM PVT. LTD.

Designation: Customer Support Engineer.

Location: Hypercity Ludhiana.

Job Profile:

Windows Server (2003) and Desktop (Windows XP, Vista)

Antivirus Installation, update management .

Asset Management of IT Resources (Pc/Printer/Laptop/Server & Network

equipment).

Movement Tracking of Desktop assets (Creation of I-Mac).

Co-ordination with third party vendors for AMC/Warranty Support.

Installation and License management for various software's used at

client site.

Daily backup of servers' user profiles and pos machine.

Leading a Team of any desktop hardware and networks problem...

Access Infotec (Partner with Wipro)

Oct 2007 To March 2012.

Designation: Facility Management Engineer

Site: HDFC Bank Ltd. Jalandhar

Responsible for installation of new desktop, server and printers at site

and diagnosing problems with related IT Infrastructure, LAN, WAN, Routers,

Switches and various kinds of software for HDFC bank.

Efficiently maintaining the server backups on daily bases.

Removal of common user problem in Win 98, Win XP, Win 2000 based

Operating Systems through Telephonic and Remote Desktop tool / Net

Meeting.

Installation and configuration of Local and Network printers on

windows environment.

Taking care for the installation of new or existing HP / Compaq / IBM

/ Dell series of servers and coordinate with the supported vendor in

case of any server break down calls.

Responsible for Installation, troubleshooting, maintenance and up

gradations of desktops and laptops.

Installation, Configuration & troubleshooting of Lotus Notes client

version 6.5, 7 and 8. 8.5

Taking care of service packs and hot fixes using Windows and Automatic

Updates on desktops and laptops.

HCL Infosys, Chandigarh

Nov, 2004-Oct, 2006

Designation: Service Engineer

Site: Jalandhar : Punjab School Education Board (PSEB).

Competently handled PC troubles and issues with LAN setting.

Personal Details

Date of Birth : Aug 23, 1983

Languages : English, Hindi and Punjabi

Interests : Reading Books & listen to music

.

Strength : Punctual, Believe in

Discipline

Gender : Male

Marital Status : Single

Date:

Sign:

Jatinder Kumar

Contact this candidate