Project Manager/Dispatch/Billing Contruction

Christen Ramicone ** Buena Vista Pittsburg, CA ***65

P: 925-***-**** E: *************@*****.***

Objective: To apply my 17 years of Project Management/Dispatching experience and reasoning skills, in

a challenging business environment, where I can anticipate and resolve problems while delivering quality

products and services.

1/2008 – Present Applied Materials & Engineering, Inc. Oakland, CA

Title: Project Manager-Dispatcher-Billing

• Work closely with Principals, Engineers, Architects and other Project Managers from

initial proposals to project closeout, coordinating project drawings, reports, and other

submittals, managing subcontracts and purchase orders, and delivering the wet stamped

Final Affidavits

• Prepare Time and Materials proposals, track hours and costs versus proposal budgets and

follow up with Project Superintendents on Non-Compliance issues or Extra Work

Authorizations ensuring projects stay within approved budgets

• Delegate/dispatch workload according to phase, technical discipline, job duration based

on employee’s certifications, credentials and qualifications

• Anticipate and prevent or resolve problems in all phases of the work, including pre-

construction and during construction

• Interface with various agencies, such as DSA, BART, Cal Trans, OSHPD and numerous

building jurisdictions to accommodate various inspection requests

• Match/verify inspection reports against employee time cards and submit to Accounts

Payable, as well as arrange for concrete/soil samples collection and delivery to lab for

testing according to CA Building Standards Administrative Code and Laboratory

Evaluation Acceptance Code

• Assume duties of Testing & Inspection Principal when he is unavailable

9/2000 – 8/2007 Hewlett Packard, Concord, CA

Title: Onsite Coordination Agent/Dispatcher

• Dispatched Service Orders for Northern CA, Pacific and Southwest region

• Implemented policy and procedure to exceed contract obligations for all customers

• Effectively resolved escalated customer complaints, backup management, answered

phone switch, assisted field techs with requests, as well as parts ordering and tracking

1/2000 – 9/2000 Whalen & Company, Inc. Lafayette, CA

Title: Human Resources Admin.

• Processed New Hire, Termination and Benefits documents for employees nationwide

• Worked closely with Benefit Providers resolving employees Insurance concerns while

observing Confidentiality Guidelines, as well as maintained employee PTO records,

research and resolve, payroll concerns and, processed compensation changes or bonuses

9/1995 – 1/2000 Inacom, Concord, CA

Title: Purchasing and Dispatch Manager

• Managed recruitment of staff via agencies and local newspaper advertising, and

interviewed perspective candidates as well as, trained, evaluated, and wrote reports on

personnel including performance and termination. Resolved billing inquiries.

• Created Procedures and Escalation Paths for Dispatch and Purchasing Departments while

assisting teams at Chevron, Zapme, and Wells Fargo with their customer relations and

administrative duties

Software Use: MS Office Suite, Outlook, Word, Access, PowerPoint, Excel, TimeSlips

Education: Business Studies, Diablo Valley College, Pleasant Hill, CA

References: Excellent references upon request

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