Customer Service High School

Benjamin Jon Grotzke

*** ********* **** ******

Grimes, Iowa 50111

Telephone: 218-***-****

Email: *********@*****.***

Work Objective:

As an employee, it is my goal to be reliable, work hard, and learn in such a way that I

excel at whatever task is put before me. I will put my knowledge from previous work

experiences to use in order give my employer a quality work performance. Also, I will maintain

my positive attitude to give other employees a positive work atmosphere.

Work History:

Employer: Boys and Girls Club of Des Moines

Job Title: Youth Development Professional

Worked from: March 2013 To: Present

Responsibilities: Lead Programming and help students become productive and responsible

citizens.

Employer: Glynlyon

Job Title: Business Development Representative

Worked From: January 2012 To: July 2012

Responsibilities: While I worked there I did, customer service, and followed after the sales,

Employer: NC Minnesota Mosquito Squad

Job Title: Certified Applicator of Pesticides

Worked From: May 2011 To: September 2011

Responsibilities: While I worked there I did, customer service, bids and guest services.

Employer: Cragun’s Legacy Course

Job Title: Outside Service Provider

Worked From: April 2005 To: October 2009

Responsibilities: At the Legacy Course, I was required to perform the following things:

• Work proactively with customers, making them feel welcome

• Washing golf carts to provide ultimate customer satisfaction

• Maintaining a clean, safe golfing environment

Education:

• High School Diploma

• One and a half years of General Education at various colleges

Software Skills:

I am familiar with, and able to effectively operate Word, Excel, and Power Point programs.

Language Skills:

After taking some classes, I am able to speak very basic Spanish.

References:

Pete Erickson- 218-***-****

Tom Kientzle- 218-***-****

Kevin Youngblood- 602-***-****

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