Pvt Ltd Computer Science

CHANDANA. D

Mobile: +917*********

Email:**********@*****.***

Objective:

To be associated with progressive organization that gives me scope to update

my skills and To be a part of a team that dynamically works towards the

growth of organization.

Work Experience:

1. Worked with Google India Pvt ltd., as an Analyst since August 2012 – May

2013

Work profile:

Mapping worldwide

Capturing spammy and hijack data to avoid descripancies in the business

processes.

Providing information to the business requirement process.

2. Worked with ICICI Bank Pvt. Ltd., as Phone Banking Officer since August

2010 -july 2012.

Work Profile:

Interaction with the customers in related to banking queries

Resolving queries related to personal, tax free, savings accounts, etc…

Promoted to different processes viz., Wealth management and NRI Processes

Updating the information for High Networth Individuals to avoid discrepancies.

Resolving up to date queries for HNI and NRI Customers.

Handling escalation related queries.

Updating the information of savings account in order to maintain funds

Resolving the queries of Debit and credit card related queries.

3. Worked with Care IT Solutions Pvt. Ltd., as Associate Professional since

September 2006 – December 2009

Work profile:

Assigning high priority calls in order to resolve the issue.

Validatiing the information which are collected by the engineers at the end of

the day.

Updating the information in system and keeping a track record for the same.

Verifying with the customers through mail, phone whether the problem

resolved.

Educational Qualifications:

Academic:

Completed my B.tech (Computer science and engineering) 2005 from

Vishwodaya institute of technology and sciences from JNTU.

Technical:

MS-Office, C, Java, Core Java

Strengths

Good Communication skills, Confident, Ability to learn

Declaration:

I hereby declare that the above particular’s are true to my best of my knowledge

and belief

Date:12-06-2013

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