Customer Service Manager
Resume:
Christopher Lee Bailey
North Tazewell, VA 24630
E-mail: ******@*******.***
Objective
Obtain a position of employment that will give an opportunity to succeed and move
forward in the company.
Education
Federal Motor Carrier Safety Academy Lebanon, VA
FMCS Inspector Certification 2011
Southwest Law Enforcement Academy Bristol, VA
Law Enforcement Certification 2004
Nashville Diesel College Nashville, TN
Auto Diesel Certification 1991
Mercer County Vocational Center Princeton, WV
Auto Mechanic Certification 1990
Professional Profile
Management
• Supervised the operation of the company and employees.
• Trained new employees in effective sales and quality body work.
• Served as shift supervisor.
Interpersonal
• Provided excellent customer service by phone and in person.
• Resolved customer complaints effectively and efficiently.
• Demonstrated excellent skills in providing quality work.
Organizational
• Provided administrative support in producing all forms of office communications.
• Organized and recorded data for all reports and filing purposes.
• Recognized by supervisors as being efficient and detail oriented.
Employment History
Town of Bluefield Virginia Bluefield, VA
Police Officer 2007-Present
Joy Manufacturing Bluefield, VA
General Services 2006-2007
Tazewell Co. Sheriff Office Tazewell, VA
Deputy Sheriff 2003-2006
Mercer Co. Sheriff Office Princeton, WV
Deputy Sheriff 2000-2003
DS Parts Bluefield, VA
Assembler 1998-2000
Bailey’s Body Shop Bluefield WV
Assistant Manager 1991-1998
Special Skills
Computer: Microsoft Word, Excel, and Publisher.
Vehicle: Body Work, Collision Repair, Auto Restorations, Electric Repairs, and Hydraulic
Repairs.
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