MELISSA STARKS
**** *** **** **** ******, TX ****1 Mobile-214-***-****
*******@*****.***
Awards and Recognitions
TOP SALES REPRESENTATIVE-Recognized out of 14 Professionals in four states:1995, 1996, 2002,
2003, 2004
#1 DISTRIBUTOR NATIONALLY-Contributed to the team that was a multi-time winner and selected by
numerous vendors.
Customer Services and Communications
Ensure superior products, services, and solutions
Identify issues and concerns, researching and responding in an immediate and proactive manner.
Utilize automation for all communications, reporting, research, documentation, database
development and Internet functions.
WORK HISTORY
AMERICAN INDEPENDENT BUSINESS COALITION / US HEALTH
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ADVISORS
Position: Health and Life Insurance
June 2013 to current
Licensed by the Texas Department of Insurance for General Lines Agent Life, Accident, Health and HMO.
STARKS RECRUITING
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Position: Independent Recruiter
August 2011 to current
I have been working as an independent recruiter placing qualified candidates in executive,
management, support and other leadership roles throughout the USA. Specializing in careers in
Accounting, Business Management, Marketing, Healthcare, Sales Management and many other
vertical markets where successful candidates can find their next career opportunity.
BAYLOR HEALTHCARE SYSTEM
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Position: Gift Shop Manager
August 2007 to July 2011
Manager of two Baylor Medical Center gift shops. Recruited, trained and managed a staff of 40
volunteers. Responsible for all daily operations which included purchasing, sales promotions,
store layout and product placement, daily cash control, sales reports and budget review.
Implemented POS (Point of Sale) program which resulted in improved inventory tracking and
reports.
PAPER TRENDS
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Position: Manufacturers’ Sales Representative
May 1994 to May 2007
I was the territory manager for the Dallas- Fort Worth metro area and North Texas. I developed a
new sales territory by identifying new business opportunities and in three years I became the
territory’s number one sales rep. I worked independently building my client base and numerous
key accounts, scheduling appointments and customer presentations and closing the sale.
Erle Rawlins Realtors
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Position: Real Estate Agent
1986-1995
Responsible for obtaining and listing homes, pricing accordingly, showing properties to
prospective buyers, preparing contracts and attend inspections and closings.
Delta Airlines
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Position: Flight Attendant/ In-Flight Service Supervisor
January 1971 to January 1994
As a supervisor on board the international flights I was responsible for coordinating crews of 15
to 20 flight attendants. Customer service, safety and comfort were paramount.
EDUCATION
Commercial College- Associate Degree Real Estate
Pan American University 6/1968 and 9/1970
Southwest Texas State University 9/68 to 6/70
PROFESSIONAL REFERENCES
Dale Fowler 469-***-**** ************@**********.***
Sarah O’Dwyer 214-***-**** **********@***.***
Suzan Nix 214-***-**** ******@*********.***
Yvonne Boatner 800-***-**** **********@***.***