Sales Data Entry

SALDUA, RUNIL D.

** **** ****** *** *******, Quezon City, Manila

Mobile: 093******** / 091********

E-mail: **************@*****.*** / ***************@*****.***

PROFILE

Bachelor of Science in Computer Engineering graduate at Iligan Capitol

College. Dependable and highly dedicated in utilizing and developing skills

in the said field; motivated, hardworking, reliable and productive.

Knowledgeable of:

. MS Office (Advance Excel 2007, Word 2007, Power Point 2007, MS

Outlook)

. Programming Application ( C / C++, Assembly Language, Introduction

VB 6)

. Media Application ( Photo Shop/Flash 5, Corel Draw, AutoCAD10

3D/Color rendering)

. PC Trouble shooting ( Configuration/ Installation of hardware &

software formatting)

System Application Operated such as:

Siebel CRM ( S.O Provisioning) ICMS 4.0 (Provisioning)

Clarity (Fault Ticket Issuance) ADMOSS Telephony Application /COSMO

SAP 6.2 R/3 ( Logistic / AutoCAD10 3D/Color rendering

Purchasing)

Kenan (Service Order CBS Portal ( Corporate Billing)

Provisioning)

. WORK EXPERIENCES

. March 2011- present E-Mail Handler- Enterprise Care (CCG)

5/F PLDT-MITC Bldg. Sampaloc Exchange, Manila

JOB DESCRIPTION: Front Line Escalation (Corporate

Group, Residential)

. April 2010 - March 2011 CSO 171 - Billing Department

PLDT-CITI Motors Cheno Roces Ave, Makati City

JOB DESCRIPTION: Inbound Customer Care Service

. Billing 171/Directory 187

. Helpdesk (KENAN Portal)

. February 2009- Jan 2010 Zone Sales Admin Assistant

PLDT Retail Sales and Telesales

Jupiter Zone / C.O Makati City

JOB DESCRIPTION: Service Order Creator /

Warehouse Keeper

. February 2008-Aug 2008 District Clerk Department of Education

Don Carlos Central Elementary School, Bukidnon.

JOB DESCRIPTION: Data Entry/Support Helpdesk

. January-June 2007 SAP Operator-CBMS/SAP 6.2 R/3

San Miguel Pure foods Inc.

SMFI-Jose UN Bldg., Malaybalay City

JOB DESCRIPTION: Data Entry SAP 6.2 r/3

. March-October 2006 Purchasing Clerk - SAP 6.2 R/3 End User

Swift Foods Inc.

Mohon, Tagoloan, Misamis Oriental

JOB DESCRIPTION: Canvass, Quotation ( SAP 6.2

r/3)

. April-August 2005 Computer Operator - CBMS/SAP 6.2 R/3

San Miguel Purefoods Inc.

SMFI-Jose UN Bldg., Malaybalay City

JOB DESCRIPTION: Data Entry SAP 6.2 r/3

. Sep. 2004 - Feb. 2005 Logistic Dispatcher

Coca-Cola Bottlers, Philippines. Inc.Davao Plant

JOB DESCRIPTION: Checker /Dispatcher/ Warehouse

Inventory

. Jan. 2003 - Sep. 2004 Computer Operator - CBMS/SAP 6.2 R/3

San Miguel Pure foods Inc.

SMFI-Jose UN Bldg., Malaybalay City

JOB DESCRIPTION: Data Entry SAP 6.2 r/3

. May 2001-June 2002 Service Officer and Assistant Technician

Informatics Computer Institute

2nd Level Harrison Plaza Manila

JOB DESCRIPTION: Service Officer/ / Support

. TRAININGS

. Product Knowledge 2012

PLDT Teletech, Mandaluyong City, Metro Manila, Philippines

. PLDT Product myDSL/Fiber to Home/ Provisioning Guidelines

. Kenan-Clarity (Migration/ New Platform)

PLDT Teletech, Mandaluyong City, Metro Manila, Philippines

. Viewing ( Project ID/Workgroup/Status Service Order)

. AutoCAD 2010 (MicroCADD) - Special Course Completed

. 2D and 3D Color rendering / Basic Floor plan

. Supervised Industrial Training- National Power Corporation (April-June

2000)

Mindanao Regional Office, Ditucalan Iligan City, Philippines

On the Job Training (OJT)

. Performed daily routine maintenance and prepared technical reports.

Troubleshoot and diagnosed the hardware and software

. CHARACTER REFERENCES

Ms. Theresa M. Mr. Sergio A. Ms. Marilou M. De Leon

Figueroa (Tuts) Abogadie

Customer Care -Team Territory Sales Team Head Rg'l Logistic

Leader Mgt.Exec.

PLDT-MITC Sampaloc PLDT Jupiter Sales 3rd/F RCB-Makati City

G/F

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