Sales Customer Service
Resume:
Bart Spedon
Highlands Ranch CO 80130
*******@*****.***
Business Development / Key Account Management
Business to Business Consulting / Sales
Key Account Management ~ Relationship specialist ~ Business Development
Market Analysis ~ Training ~ Project Management ~ Sales
Recognized as one of the top producers in the country by several national
manufactures.
Lost only one account due to competition in 7 years due to excellent
customer service, product knowledge and great rapport with my clients.
Expert in all forms of sales including outside, inside, retail, and
consultative.
Consistent history of reaching and surpassing sales goals.
Expertly trained customers on product features and benefits.
History of rapid promotions and awards.
Selected Achievements
Fundraising Manager. Planned, prepared and executed several successful
fundraising events.
Results:
Raised record amounts of money for several events.
Started legacy events.
Maintained relationships to ensure repeat sponsorships.
Planned, prepared and executed all aspects of several successful events.
Accelerating Sales Growth. Selected to run a territory for a new start up
service-oriented consulting firm. Established immediate rapport with new
clients. Created brand name, marketing and selling strategies. Quickly
increased growth of company's client base and sales revenue.
Results:
Reached annual sales goal in 5 months.
Set new standards for closing percentage.
Decreased sales cycle.
Rookie of the year.
Key Account Management. Directed a service-oriented, B2B venture as an
independent agent in the Health Insurance industry. Analyzed the market,
developed a growth strategy and created a sales model incorporating
relationship-selling and customer service.
Results:
Built client base through persistent direct contact with prospects.
Expanded referral base through word-of-mouth and became the "Agent of
Choice".
Acquired 90 long-standing business accounts.
Lost only one account of 90 due to competition in 7 years.
Growing Profits. Managed the day to day operations and sales staff. Within
3 months was one of the preeminent experts in the country. Devoted extra
time to converse and listen to customers describe their experience in using
our products. Earned the Sales Manager then General Manager positions
through my ability to train and communicate effectively with both staff and
customers. Devised and implemented new selling strategies and tactics.
Thoroughly trained sales staff on customer service, product features and
return on investment.
Results:
Store tripled in size during my tenure and became the largest in the
state.
Recognized by several manufactures as one of the top producers in the
country.
Total annual customer count grew from 7,000 to over 13,000.
Improving Brand. While serving as the President of the local Chamber of
Commerce, recognized that the public's regard for the chamber was less than
optimal. Developed a strategy and executed a plan to reverse this public
image and raise the profile of the chamber.
Results:
Events began to attract C-level officers from business and government.
Attracted new and diverse members for the Chamber
Won the prestigious Chamber Leader of the year and Executive of the year.
Career Summery
National Fundraising Manager August, 2012-Present
On Target 4 Veterans
Regional Sales Leader; April, 2010 - August, 2012
Denver Real Estate Videos. Denver CO.
Vice President of Sales / Sr. Consultant; June, 2008 - March, 2010
GCM Careers. Denver CO.
Broker / Sr. Sales Consultant; January, 2000 - June, 2008
Select Benefits. Denver, CO.
President; January 2002 - September 2009
Englewood Chamber of Commerce
General Manager / Sales Manager; June, 1991 - January, 2000
Anderson Vacuums. Denver, CO
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