Customer Service Manager

Tiffani Wilkins

** ******* *****, ************, ** 72076

Phone: 501-***-****

Email: *************@*****.***

Summary

I am highly dependable, fast learner, and easy to get along with. I have experience in being an

Assistant Office Manager, Coordinator, Trainer, customer service, data entry, answering phones,

and anything else that is asked of me that is legal.

Skills

Coordinator Customer Service Word

Trainer Data entry Excel

Asst. Office Manager Answer phones Filing

Work History

March 2011 to Current

Child Care Aware of Central Arkansas, North Little Rock, AR

Assistant Office Manager/Coordinator/Trainer

Open the office every morning, coordinate over fifteen trainings, train on various topics, oversee

daily operations in the office, charge person when office manager is not available, monthly,

quarterly, and end of year reports, attend meetings/conferences, serve as a Board Member, data

entry, customer service, answer phones, filing, make deposits, run errands, and buy office

supplies.

June 2010 to March 2011

Little Rock Children’s Clinic, Little Rock, AR

Receptionist

Customer Service, data entry, answers phones, scheduled appointments, filing, received co-

payments, balanced co-payments, and worked evening & Saturday Clinic when people called in.

March 2009 to June 2010

Full Potential Child Development Center, Little Rock, AR

Coordinator/Assistant Office Manager

Opened the facility every morning, coordinated trainings and meetings, oversee daily operations

in the facility and the office, assisted the Office Manager, customer service, answer phones,

filing, data entry, and relieved teachers for breaks and lunches.

August 2006 to March 2009

Wal-Mart Pharmacy, Jacksonville, AR

Pharmacy Technician II

Fill prescriptions, medical terminology, customer service, data entry, answer phones, filing, order

supplies, and check in supplies

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