Six Sigma Manager

Page *

James R. Stephen

*** ****** *** *****,

Bunnlevel, North Carolina, 28323

Cell: 910-***-****

*****.*.*******@*******.***

Education

American Military University (Charleston, WV)

Master’s of Public Administration; Expected 2014

Virginia Polytechnic Institute and State University (Blacksburg, VA)

Bachelor of Arts, History; 2004

Experience

G2 Operations Officer (XVIII Airborne Corps G2, Fort Bragg, NC) December

2009 to Present

Operations Officer leading the planning, execution, conceptualization, and product management of intelligence operations

with a mission of National Command Authority (NCA) directed, no-notice, world-wide contingency operations. Lead

planner and facilitator of processes regarding the oversight, coordination, de-confliction, and synchronization of various

analytical teams in a cross-functional environment in excess of 50x personnel each. Managing, coordinating, and

planning efforts of three departments within a 1,000 + person headquarters to synchronize financial resources, available

hardware, and people. Developing standard operating procedures covering aspects of embedded intelligence and database

systems, planning teams, and functional areas within an organization of 250 people to facilitate product lifecycle and

constantly drive change management. Manages databases to include SharePoint and other Cloud software, enhance

collaboration with teams in a matrix environment.

• Empowered, mentored, and developed five subordinate managers; building leaders and increasing productivity

and organizational accomplishment.

• Developing and executing accounting plans for funding projects with expanded budgets, as well as daily office

operations in excess of $100,000.00 a month.

• Coordinating with external organizations to deliver timely, accurate, and actionable intelligence and operations

support in order to enhance interoperability across multiple headquarters toward common goals.

• Awarded the Defense Meritorious Service Medal while deployed during Operation New Dawn (Iraq) for

exemplary service and leadership while assigned in this capacity.

Intelligence Officer (1-22 Infantry, 4th Infantry Division, Fort Hood, TX) March 2005

to June 2009

Battalion Intelligence Officer for a 932x person organization; led through training, maintaining discipline, health, morale,

and welfare of eight managers and analysts. Planned, coordinated, and supervised intelligence and security operations

within the organization to assist senior leaders in planning while managing lifecycle of intelligence products. Collaborated

with other Department of Defense entities to share and streamline intelligence, enhancing the ability to accomplish mutual

missions and objectives, within truncated timelines and limited resources. Managed ArcGis, TIGRNET, Analyst

Notebook II, and CIDNE databases for the battalion, as well as leveraging geospatial products to assist in visualizing the

battle space for commanders and Soldiers.

• Established organizational systems based on tenets of Lean Six Sigma to facilitate the daily production

of intelligence reports/estimates, ensuring all customers received accurate, timely, and actionable intelligence.

Through these techniques, we distributed over 13,450 reports and products for consumption, maintaining the

highest standards within the intelligence community.

• Total quality manager; promoted four junior employees ahead of peers in other sections based on

leadership skill, willingness to succeed, and contributions to the organization.

• Maintained accountability for all section equipment with no loss or damage, including two tours to Iraq,

valued in excess of $5,000,000.00.

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• Awarded the Bronze Star Medal and Army Commendation Medal for exemplary service and leadership

while assigned in this capacity; recognized personally by the Division Commander (Major General Jeffery

Hammond) for leadership and organizational acumen.

Additional Training

Lean Six Sigma White Belt workshop, 2013

Comptrollers Accreditation and Fiscal Law (Federal), 2013

Cost Benefit Analysis workshop, 2013

Military Intelligence Captain’s Career School (Fort Huachuca, AZ) 2009

Military Intelligence Officer’s Basic School (Fort Huachuca, AZ) 2005

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