Julia Ortiz
Philadelphia, PA *9111
**********@*****.***
Profile
Hard working, results-oriented,disciplined,punctual and consistently meet deadline
Takes initiative and excel at multi-tasking or in a fast-paced environment
Positive, a willing to learn, patient, determined and team player
A hard worker, set high standards for myself, and possess exceptional customer service skills
Skills
Microsoft Word, Excel and PowerPoint
Internet Explorer/research
Customer Service Training
Experience
7 eleven
Philadelphia, PA
August,2011 to Present
Sales Associate
Provide prompt, efficient and courteous customer service.
Maintain a clean, customer friendly environment in the store.
Perform all regular cleaning activities and other tasks that are included on job assignments.
Forecast, order and stock merchandise.
Handling cash register
Northeast Philly Cleaning Services
Philadelphia, PA October, 2005 to Present
Receptionist
Scheduling cleaning teams to locations
Responsible for getting supplies and billing customers
Complete all cash transactions and bank runs
Rite Aid Pharmacy
Philadelphia, PA
May, 2008 to June,2010
Pharmacy Technician
Provided quality customer service, as well as answering the phone, and cash transactions.
Typed and filling prescriptions for consumers and doctors also communicating with them.
Pharmaceutical inventory
Education
Kensington High School
Philadelphia, PA
June, 2007
High School Diploma