Customer Service Management

NARASIMHA

Email: *****.*********@*****.***

Mobile No: +91-901*******

Career Objective:

To contribute the best to the company by learning effectively and working sincerely there by developing and

helping the company to achieve its targets and goals by my innovative ideas and techniques.

Career Summary:

More than 6 months working experience in XML, HTML and E pub Programmer.

B.Sc Computers with strong analytical, problem solving and client interaction skills.

Expertise in customer service principles and practices

knowledge of relevant computer applications

knowledge of administrative procedures

Good exposure on numeric, oral and written language applications

Product knowledge.

Ability to grasp new technical things quickly.

Strong English communication skills

Work Experience:

Company : Sevansys Technology Solutions Pvt. Ltd

Period : Dec 2012 to June 2013

Role : Quality Analyst.

Our focus includes different domains like Insurance (Life, Health Care Pensions and General), logistics, banking,

Government / Public Sector, Utilities and Financial Services. We have a great professional record on these

sectors as well as intellectual property and reusable frameworks.

Our portfolio includes business and technology services which comprises of Application Development, Systems

Integration, Application Management, Testing, Data Warehousing and Business Intelligence, Application Security,

CRM services and Legacy Modernization etc.

Job Responsibilities:

• Communicate concepts and ideas effectively

• Logical and analytical thought process to problem solving

• Understanding of software lifecycles Follow up on customer interactions.

Educational Qualifications:

Qualification Board/University Year Of Passing Percentage

B.Sc. Computers S.V. University 2007 2010 64%

Intermediate Board Of Intermediate 2005 2007 63.1%

S.S.C Board of Secondary School Edu... 2004 2005 78.6%

Software Skills:

Operating System : Windows

Languages : C, C++, HTML

Data Base : Oracle

Package : MS Office, Manual Testing

Hardware Skills:

Assembling of PC

Network and troubleshooting PC

Additional Qualification:

Undergone JKC Training.

Academic Achivements:

Succeeded in giving seminar presentations

Lead the team as a captain in school cricket

Received ‘BEST INITIATIVE’ Award to organize the cultural programs in school and college.

Strenghts:

Determined to learn with practical approach.

Good communication skills.

Active Team Player, quick learner and Hard worker.

Enthusiastic and can produce results under deadline constraints.

Enjoy the challenges, relate well with people.

Interest:

Reading Management, Health Related Articles.

Reading Newspaper.

Hobbies:

Listening to Music

Surfing Internet

Personal Profile:

Name : K.Narasimhudu

Father’s name : K.Narasaiah

Date of Birth : May 22nd, 1990

Marital Status : Single

Languages Known : Telugu and English

Nationality : Indian

Address : Bhagya Nagar Colony,

KPHB, Hyderabad.

Declaration:

I hereby declare that the above furnished details are true and correct to the best of my knowledge and belief.

Date:

Place: Hyderabad (K.NARASIMHUDU)

Contact this candidate