ALPHAJOUR AHMED BAH III
** ******* ******, **********, **, 03103 Enhancing quality management
617-***-**** systems, food safety
603-***-**** fundamental,GFSI, BRC & SQF,
*.***********@*****.*** sanitation operations strategies,
*.***********@*****.*** design, initiative and
organizational efficiency through
best-in-class quality standards,
lean manufacturing and continuous
improvement systems, structures and
processes.
QUALITY MANAGEMENT SYSTEMS, FOOD SAFETY & REGULATORY AFFAIRS EXPERT
PROFESSIONAL PROFILE
Accomplished, quality management systems, food safety, continuous
improvements-focused leader with proven success in optimizing productivity,
safety and performance of Fortune 500 companies. Consistently applies
expertise in quality management systems, food safety, regulations,
production operations, quality systems management, and manufacturing toward
meeting and exceeding company goals and objectives. Highly versatile;
quickly masters new roles, responsibilities, technologies and environments.
Reputation for integrity, problem solving abilities, work ethic and
analytical skills. Proven quality systems-processes and food safety
specialist in diverse product lines including Dairy Products, Baked & Par
Baked Goods, RTE, QSR, Poultry, Pork, Meat, Spices & Seasoning, Frozen
Goods, Cereal, Fruits, Gourmet Deserts, nutritional supplements (organic
and non organic) and medical equipments regulations.
CORE COMPETENCIES
Cross-Functional Team Leadership . Change Management . Lean Manufacturing
. Process Improvement
. Relationship Building . PMP Skills, Six Sigma-Continuous Improvement &
Multi-Sites Operations . Quality Management Systems & Food Safety .
QAS . Strategic Planning - FSMA, SQF, BRC, ISO, FDA and USDA
Regulations & Compliances
Thermal & Aseptic Processes . Best Practices . Statistical Quality
Assurance . Sampling . Calibration-Supplier & Co-Packer Platforms &
Initiatives, Internal and External Audits, Brand Name Protection-Food
Safety and Food Defense including FSMA
KEY ACCOMPLISHMENTS
. Researched and analyzed operations and industry trends to identify and
implement targeted quality assurance efforts to resolve quality issues
and ensure critical compliance with predetermined standards.
. Exceeded plant food safety audit and corporate audit including third
parties goals 110% and highest ratings-scores by directing food safety
regulation, kosher, halal products quality and sanitation-safety teams.
. Consistently improved manufacturing processes and provided regular
reports of process and product improvements, integral to promoting
optimal productivity and profitability for multi-site quality management
systems, food safety and regulatory affairs.
. Defines a quality system that is simple to meet and exceed ISO
Standards, Food Safety Standards-GFSI, SQF, GMPs, and FDA/USDA
requirements-regulations, FDA 510, ISO 13485 and FDA QSR (21 CFR Part
820) requirements, and thus fully complies with both the international
and US FDA regulations for foods and medical requirements.
. Applied leadership abilities toward managing continuous improvement and
applying Lean principles while directing product / process deviation
investigation and report generation.
. Recognized as Innovative Quality Management Champion and earned Highest
Certification for quality programs; continuously commended by senior
management for exceptional leadership, performance and dedication in
achieving results.
. Developed strategy for toxicological and microbiological testing for
products: Pathogen Reduction, Total Aerobic Bacteria, Coliforms and
Hazard Analysis and Critical Control Point Systems (PR/HACCP), Listeria
monocytogenes, E. coli O157:H7 and Salmonella Testing In Ready-To-Eat
Products. Baseline Data Collection Program: microbiology testing,
chemical testing, environmental regulations, shelf life and testing
requirements
. Provide effective cross-functional leadership, and working
collaboratively with representatives from other functional resources as
required.
. Finalize and implement strategic and annual business plans for corporate
quality and operations best practice, including strategic direction,
identification and exploitation of sustainable competitive advantages
and new product development.
. Prescribing management optimization processes, including PI&M, PMP,
Six Sigma, Theory of Constraints, TQM, Sanitation Operations, DMAIC,
Customer's View of Quality, and Kaizen-PDCA.
. Fostering workplace culture based on trusted partnerships and alliances,
cross-boundary integrated sharing, and flattened organizational
structure.
. Extensive experience in quality, food safety, medical manufacturing,
managing, auditory FDA 510, ISO 13485 and FDA QSR (21 CFR Part 820)
requirements monitoring, developing and evaluating multi-sites quality
systems as well as expertise in ISO 22000, ISO 9000, Six Sigma, Lean
Manufacturing, and SQF as well as thorough understanding of quality
management systems-food safety fundamentals
PROFESSIONAL EXPERIENCE
> Chobani Holding Inc. New York ( 2013)
Director of Quality Assurance, Food Safety and Regulatory Affairs
Actively liaise between Quality Assurance and other departments in
overseeing QA, Regulatory Affairs, Food Security, Sanitation Operations and
Food Safety programs for the plant and all Co-packers/Suppliers. Lead all
phases of the CAR project Quality review and direct a cross-functional team
in the effective production, evaluation and disposition of raw ingredients.
Implement innovative quality assurance measures to increase efficiency and
provide ongoing improvement by integrating Lean principles and quality
systems procedures, programs & GMP audits. Collaborate with outside
auditors (AIBI, ISO, BRC, SQF, GFSI, ISO, and Organic) to provide superior
troubleshooting and facilitate problem resolutions. Successfully develop
all corporate quality, food safety, and regulatory program. Leadership
record in strategically developing QMS, food safety, sanitation operations,
and project management processes concurrent with microbiological and
sanitation design and efficiency improvement systems. Extensive knowledge
of regulatory standards, audit procedures, and compliance requirements.
Facility with R&D, R&A, industry trends, and best-in-class practices. Cross-
functional command, leading to attainment of corporate goals, mission, and
vision.
. Trained staff on regulatory requirements (USDA/FDA/etc.) in
partnership with manufacturing management.
. Created documentation systems to achieve cGMP compliance and trace
quality performance initiatives.
. Designed and implemented quality policy, systems and objectives in
line with division policies and goals.
. Monitors quality performance across division, reports progress, and
keeps division/corporate leadership informed of progress, issues,
corrective action, and customer complaints. Facilitates appropriate
"Plan, Do, Check, Act" activities.
. Formulates and deploys quality policy, systems, and objectives
complementary to division policies and goals. Coordinates across
plants to ensure programs and systems are implemented to achieve
goals.
. Pioneering strategic business plans that advance sustainable
competitive advantages and new product development.
. Utilizing statistical control and supplier QC index methods to
identify and retain high-quality vendors.
ALPHAJOUR AHMED BAH III ( Page 2 ( *.***********@*****.*** or
*.***********@*****.***
> Dairy Farmer of America, Springfield, MO (2010-2013)
Director of Quality, Food Safety & Regulatory Affairs
Successfully built and steered a cohesive team of Quality Assurance and
Engineering staff to consistently complete projects timely, with an
emphasis on overseeing food safety regulation, kosher-halal product quality
and sanitation-safety teams at numerous facilities. Consistently exceeded
plant food safety audit and personnel safety audit goals by optimizing lean
manufacturing training programs, improving audit and management quality
systems, and integrating Lean Principles. Educated and supervised direct
reports to ensure that Milk Supply goals and landed cost structure met the
business needs.
. Performed extensive analysis of current quality & food safety systems,
developed gap analyses including sanitation design, strategic and
initiatives across the board of the multi-sites and suppliers
. Maintained vendor certification programs that encompass all aspects of
safe procurement as related to food defense and food safety. Quality
management systems-processes and sanitation utilizing the
methodologies of the cost of quality-sanitation operations that
simplified the best practices & standards throughout the facet of the
operations.
. Conducted vendor research and analysis to ensure supplier approval in
accordance with company policies and procedures, and enforced quality
requirements for outside vendors and raw material suppliers.
. Directed, managed and supervised 7 plants across USA that manufactured
Cheese, Whey, Butter, Monster Drinks, Starbuck products. Collaborate
with outside auditors (AIBI, ISO, BRC, SQF, GFSI, ISO, and Organic) to
provide superior troubleshooting and facilitate problem resolutions.
Successfully develop all corporate quality, food safety, and
regulatory program. Leadership record in strategically developing QMS,
food safety, sanitation operations, and project management processes
concurrent with microbiological and sanitation design and efficiency
improvement systems.
. Promoting optimal productivity and profitability by training and
mentoring highly effective teams and by identifying business
processes, structures, systems, and decisive metrics to achieve and
sustain QMS certifications, including lean manufacturing and
continuous improvement programs.
> Stonyfield Inc. Londonderry, NH (2007-2010)
Senior Team Leader II/Quality Engineer III
. Spearheaded comprehensive Quality Assurance strategies for all plant-
manufacturing operations. Maintained accountability for leading product
recalls, analyzing recall/withdrawal plans, completing product evaluation
and investigating complaints. Led quality regulatory operations
department, including production, Sanitation Operations, Sanitation
Initiatives, Design and Effectiveness and Food Safety programs,
sanitation/food safety and security. Perform process constraint analysis
studies at each plant annually or after major process changes. Identify
key quality attributes, key process variables, and setup statistically
valid measurement and control methods. Assess current yield performance,
study the factors behind poor yield, and implement steps to improve yield
at each production facility. Direct Plant Managers as they maintain work
rules, offering encouragement, appropriate action and follow-up necessary
> Sweet Ovations, LLC., Philadelphia, PA (2005-2007) (Contracted
position)
Director of Corporate Quality Management Systems-Food Safety
Managed all Quality Assurance, Continuous Improvements, and Food
Security, Regulatory Affairs, Sanitation Operations, Sanitation
Initiatives, Design and Effectiveness and Food Safety programs. Led a cross-
functional team in the development and implementation of quality
improvement plan, program and systems.
. Utilized research and analysis to improve the quality, food safety,
and security and sanitation operations.
. Actively liaised between Senior Leadership Teams, President, VP's,
Directors, Managers, Supervisors to assess and ensure compliance with
quality improvement and corporate compliance plan.
. Developed and updated training materials and presented information to
management.
. Troubleshot and resolved customer-consumer complaints and implemented
a key reporting and tracking system to quickly identify and resolve
trends or broader issues.
> General Mills Inc., Boston, MA and other Plants (2002-2005)
Senior Team Leader II/Quality Engineer III
. Spearheaded comprehensive Quality Assurance strategies for all plant-
manufacturing operations. Maintained accountability for leading product
recalls, analyzing recall/withdrawal plans, completing product evaluation
and investigating complaints. Led quality regulatory operations
department, including production, Sanitation Operations, Sanitation
Initiatives, Design and Effectiveness and Food Safety programs,
sanitation/food safety and security. Perform process constraint analysis
studies at each plant annually or after major process changes. Identify
key quality attributes, key process variables, and setup statistically
valid measurement and control methods. Assess current yield performance,
study the factors behind poor yield, and implement steps to improve yield
at each production facility. Direct Plant Managers as they maintain work
rules, offering encouragement, appropriate action and follow-up necessary
> Camase Partnership Inc., Dumfries, VA (1995-2002)
Production/Quality Service Manager
Oversaw facility production, including quality operations, budget
management and adherence to government regulatory agency quality
requirements. Improved productivity volume 20% by implementing system
improvements, while reducing labor and material costs $750K. Sanitation
Operations, Sanitation Initiatives, Design and Effectiveness and Food
Safety programs, sanitation/food safety and security including internal-
external supplier overall strategies and initiative .
> Career Note: Additional experience as Operations Manager / Quality
Control Manager for A & L Laboratories, Minneapolis, MN. 1986-1995
EDUCATION
Master of Science in Organizational Leadership - Southern New Hampshire
University, NH
Master of Science in International Business Management - Southern New
Hampshire University, NH
Bachelor of Science in Industrial Technology - Drexel University,
Philadelphia, PA
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT: Certified Quality Manager,
Engineer, Auditor, ASQ and SQF Practitioner and Lean Manufacturing-
Continuous Improvement Specialist. Several publications in Organizational
Leadership, Production Operations & Change Management during current PhD
Studies.