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Spa Expert/Manager/Director

Location:
California
Salary:
50,000
Posted:
August 15, 2013

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Resume:

Karen Biancardi

Skype: karen.biancardi

Email: ********@*****.***

Professional Summary

Spa, Wellness and Fitness professional with over 15 years’ experience working on a contracted/consulting

basis to various resorts and operations in both domestic and international locations. Overall

responsibilities and deliverables have encompassed both Management and Practice related roles with a

successful track record performing operation turn-around and start-up of facilities & services. Developed

and dedicated to providing diamond level, personalized concierge services to all clients along with the

training of multiple teams to deliver this style of customer service at all facilities.

Well versed and knowledgeable of related products & services along with continuing education for new

opportunities to coincide with the market desired activities.

Skills & Capabilities

Pilates Certified Instructor

Yoga Instructor

Budgeting, Finance, Administrative Management

Esthetician/Cosmetologist

Health & Wellness

Traditional Asian/ Ayurvedic Therapies

Sales & Promotion

Contracted Consulting & Employment History

January 2012 to current

Crystal Spa & Lounge St. Petersburg, Russia

Spa Consultant/ Expert

Responsibilities include introducing standards for day to day spa operations, job descriptions. Training

and educating in areas of product knowledge and sales strategies for increasing profits. Script and

translate written materials for International PR and marketing.

April 2011 to October 2011

Freelance Pilates Instructor, Miami, Florida

Conducted daily private and group lessons at various locations in the Miami downtown and South Beach

areas.

July 2006 to October 2010

Aman Resorts, New Delhi, India

Spa Manager

Management of administrative, finance, staff recruitment & training duties for the spa and health club.

Developed various treatment and wellness programs along with the related marketing and promotions for

continued revenue improvement from in-house and local customer base. Also responsible for a facilities

management including: equipment, furnishings and products for operations and retail sales.

July 2005 to May 2006

Freelance Spa Consultant, Bali, Indonesia

Provided Esthetic Training to various resorts & spas throughout Bali. Established Pilates and Yoga

instruction programs at multiple spas and resorts within the region.

April 2005 to July 2005

Ritz Carlton, Jakarta, Indonesia

Spa Consultant

Created and implemented Spa concept for luxury hotel, providing S.O.P.’s for product knowledge,

treatments and etiquette for Spa operations. Trained staff in esthetics and cosmetology. Designed spa

layout, including the identification and procurement of all furnishings, equipment and products for spa

use and retail sales.

July 2004 to April 2005

Forbes & Walker Spa Ltd., Colombo, Sri Lanka

Spa Expert

Established the Spa division of the Dilmah Tea Company. Developed and managed the Spa Academy for

the teaching of all aspects of the industry including theory, technique, product knowledge, etiquette and

hygiene. Incorporated Tea treatments for healing and wellness to launch for the newly opened Tea Trails

café & eatery. Created and designed menus offerings and supplied products for newly opened locations.

June 2003 to June 2004

Prana Spa & Villas, Bali, Indonesia

Spa Manager

Launched this newly renovated Spa. Trained staff in product knowledge and technique for esthetics along

with managing spa for daily operations including cost control. Also was responsible for the establishment

of fitness department to incorporate private and group lessons in both Yoga and Pilates instruction.

October 2002 to February 2003

Chiva-Som International Health Resort, Hua Hin, Thailand

Spa/Fitness Trainer

March 2002 to October 2002

Bagus Jati Health and Well Being Resort, Bali Indonesia

Spa Manager

1997 to 2002

Live Arts Studio, Los Angeles, California

Pilates Master Instructor

Education & Certifications

Marma Points Facial & Lymphatic Drainage – New Delhi India

Pilates Method of Body Conditioning - New York & Chicago.

Elizabeth Arden Red Door Training Academy - New York.

Ippoloto Beauty Academy for Aesthetics & Cosmetology – Chicago



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