Karen Biancardi
Skype: karen.biancardi
Email: ********@*****.***
Professional Summary
Spa, Wellness and Fitness professional with over 15 years’ experience working on a contracted/consulting
basis to various resorts and operations in both domestic and international locations. Overall
responsibilities and deliverables have encompassed both Management and Practice related roles with a
successful track record performing operation turn-around and start-up of facilities & services. Developed
and dedicated to providing diamond level, personalized concierge services to all clients along with the
training of multiple teams to deliver this style of customer service at all facilities.
Well versed and knowledgeable of related products & services along with continuing education for new
opportunities to coincide with the market desired activities.
Skills & Capabilities
Pilates Certified Instructor
Yoga Instructor
Budgeting, Finance, Administrative Management
Esthetician/Cosmetologist
Health & Wellness
Traditional Asian/ Ayurvedic Therapies
Sales & Promotion
Contracted Consulting & Employment History
January 2012 to current
Crystal Spa & Lounge St. Petersburg, Russia
Spa Consultant/ Expert
Responsibilities include introducing standards for day to day spa operations, job descriptions. Training
and educating in areas of product knowledge and sales strategies for increasing profits. Script and
translate written materials for International PR and marketing.
April 2011 to October 2011
Freelance Pilates Instructor, Miami, Florida
Conducted daily private and group lessons at various locations in the Miami downtown and South Beach
areas.
July 2006 to October 2010
Aman Resorts, New Delhi, India
Spa Manager
Management of administrative, finance, staff recruitment & training duties for the spa and health club.
Developed various treatment and wellness programs along with the related marketing and promotions for
continued revenue improvement from in-house and local customer base. Also responsible for a facilities
management including: equipment, furnishings and products for operations and retail sales.
July 2005 to May 2006
Freelance Spa Consultant, Bali, Indonesia
Provided Esthetic Training to various resorts & spas throughout Bali. Established Pilates and Yoga
instruction programs at multiple spas and resorts within the region.
April 2005 to July 2005
Ritz Carlton, Jakarta, Indonesia
Spa Consultant
Created and implemented Spa concept for luxury hotel, providing S.O.P.’s for product knowledge,
treatments and etiquette for Spa operations. Trained staff in esthetics and cosmetology. Designed spa
layout, including the identification and procurement of all furnishings, equipment and products for spa
use and retail sales.
July 2004 to April 2005
Forbes & Walker Spa Ltd., Colombo, Sri Lanka
Spa Expert
Established the Spa division of the Dilmah Tea Company. Developed and managed the Spa Academy for
the teaching of all aspects of the industry including theory, technique, product knowledge, etiquette and
hygiene. Incorporated Tea treatments for healing and wellness to launch for the newly opened Tea Trails
café & eatery. Created and designed menus offerings and supplied products for newly opened locations.
June 2003 to June 2004
Prana Spa & Villas, Bali, Indonesia
Spa Manager
Launched this newly renovated Spa. Trained staff in product knowledge and technique for esthetics along
with managing spa for daily operations including cost control. Also was responsible for the establishment
of fitness department to incorporate private and group lessons in both Yoga and Pilates instruction.
October 2002 to February 2003
Chiva-Som International Health Resort, Hua Hin, Thailand
Spa/Fitness Trainer
March 2002 to October 2002
Bagus Jati Health and Well Being Resort, Bali Indonesia
Spa Manager
1997 to 2002
Live Arts Studio, Los Angeles, California
Pilates Master Instructor
Education & Certifications
Marma Points Facial & Lymphatic Drainage – New Delhi India
Pilates Method of Body Conditioning - New York & Chicago.
Elizabeth Arden Red Door Training Academy - New York.
Ippoloto Beauty Academy for Aesthetics & Cosmetology – Chicago