DIANE DALY
*****.******@*****.***
LINCOLN, NE 68516
QUALIFICATIONS AND STRENGTHS
SENIOR LEVEL EXECUTIVE ASSISTANT HAS A 35-YEAR BACKGROUND IN DIVERSE PROFESSIONAL OFFICE SETTINGS INCLUDING
LAW FIRMS, HEALTH CARE FACILITIES, RETAIL, INSURANCE AND PHARMACEUTICALS. TENACIOUS AND HIGHLY PRODUCTIVE WITH
MAJOR STRENGTHS IN THE AREAS OF INDEPENDENT MANAGEMENT OF MULTIPLE PROJECTS, CREATING PROCESS IMPROVEMENTS AND
DIRECTLY SUPPORTING AND DEVELOPING INDIVIDUALS AT ALL LEVELS. SKILLS INCLUDE, BUT ARE NOT LIMITED TO:
EXCELLENT MULTI-TASKING, ORGANIZATIONAL AND TIME MANAGEMENT SKILLS, DETAIL ORIENTED
DAILY USE OF MICROSOFT 2007 AND 2010 SOFTWARE, OUTLOOK, SHAREPOINT AND ARIBA
20+ YEARS SALES AND CLIENT RELATIONS, COMMITMENT TO FOLLOW THROUGH
AT EASE WITH ANY AND ALL LEVELS OF COMPANY PERSONNEL, EXCELLENT COMMUNICATION SKILLS BOTH WRITTEN AND
VERBAL
SUPERIOR ADAPTABILITY IN HIGH STRESS SITUATIONS AND TO FLEXIBLE WORK PLAN AND CHANGES IN PROCESS AND
ORGANIZATIONAL STRUCTURE
NOVARTIS – LINCOLN, NEBRASKA
2003-2013
EXECUTIVE SECRETARY, PROJECT MANAGEMENT – ASSISTED DEPARTMENT DIRECTOR AND FIVE PROJECT MANAGERS IN DAILY
ACTIVITIES, MINUTES AT DAILY/WEEKLY TEAM MEETINGS, CALENDAR MANAGEMENT, EXTERNAL CUSTOMER CONTACTS,
MANAGED DIVERSIFIED WORKLOAD, STRIVING TO IMPROVE PROCESSES WHEN POSSIBLE
DAILY AND EFFECTIVE USE OF ALL MICROSOFT OFFICE 2010 SUITE: WORD, EXCEL, POWER POINT
PREPARED AND PROCESSED QUOTA LETTERS AND 222 FORMS FOR DEA SCHEDULE II NARCOTIC PROCUREMENT
COORDINATED AND MANAGED TECHNICAL REVIEWS FOR 3RD PARTY CUSTOMERS INCLUDING TRAVEL, LODGING,
MEETING ROOM AND CATERING ARRANGEMENTS, ITINERARY SCHEDULING, AGENDA PREPARATION, POWER POINT
PRESENTATIONS AND PREPARATION OF MEETING MATERIALS, OTHER PROJECTS AS ASSIGNED
EXPERT USE OF CORPORATE TRAVEL TOOLS INCLUDING ON-LINE BOOKING AND EXPENSE REPORTING, PREPARED AND
PROCESSED CONFIDENTIALITY DISCLOSURE AGREEMENTS USING THE CONTRACT TRACKING SYSTEM
SCHEDULED AND PREPARED MONTHLY DEPARTMENT MEETING AGENDAS AND PRESENTATION
KNOWLEDGE OF REGULATED INDUSTRY COMPLIANCE AND SAFETY STANDARDS, SECRETARY FOR SITE SAFETY TEAM
REMBOLT LUDTKE LAW FIRM – LINCOLN, NEBRASKA
2000 - 2003
LEGAL EXECUTIVE ASSISTANT – DOCUMENT REVISION AND FILING OF BOND FINANCINGS, INTELLECTUAL PROPERTY DEALINGS
AND CORPORATE DOCUMENTS. LIAISON BETWEEN ATTORNEY AND CLIENT, LEGAL TRANSCRIPTION.
DEMANDED HIGH LEVEL OF DISCRETION AND CONFIDENTIALITY
WORDPERFECT APPLICATIONS
SKILLED TYPIST – 90 WPM
HAMILTON TELECOMMUNICATIONS – AURORA, NEBRASKA
1997 – 2000
ADMINISTRATIVE INTERVIEWER/TRAINER, TELEMARKETING DIVISION – RECRUIT, INTERVIEW AND HIRE TELEMARKETING
SERVICE REPRESENTATIVES AND PROVIDE COMPREHENSIVE TRAINING AND MONITORING FOR BUSINESS-TO-BUSINESS CALLS.
MAINTAINED PAYROLL RECORDS, ATTENDANCE POLICY ADHERENCE, COUNSELING AND TERMINATIONS AS NECESSARY.
MEMORIAL HOSPITAL – AURORA, NEBRASKA
1992- 1993
ADMINISTRATIVE ASSISTANT TO HOSPITAL ADMINISTRATOR – MAINTAINED EMPLOYEE RECORDS, COMPILED REPORTS AND
COMPOSED ALL CORRESPONDENCE FOR ADMINISTRATOR AND FIVE DEPARTMENT HEADS, TRANSCRIPTION OF MEDICAL
ASSESSMENTS FOR LONG-TERM CARE PATIENTS.
EDUCATION
NORFOLK SR HIGH SCHOOL
LINCOLN SCHOOL OF COMMERCE – EXECUTIVE SECRETARIAL DEGREE