Pennell L. Penn
Henderson, NV 89014
Work Experience:
October 2009 - Present
Consultant & National Recruiter
d’essense ~ LMS Fragrances, Inc. Santa Barbara, CA, Henderson, NV
-Marketing, sales, and recruiting for Direct Sales Fragrance Company
-Conduct Training Meetings and Conference Calls
October 2006 - October 2009
District Sales Manager ~ Corporate Employee
Avon Products, Inc. New York, NY, Wilmington, NC
-Responsible for driving the business development of a District that sells over a million dollars every year
-Recruited, trained, developed, existing staff achieving excellence in customer care, resulting in a 30% reduction in customer complaints
-Deliver monthly motivational/training presentations creating an increase in sales
-Manage delivery of company initiatives and sales communications to staff of 430
-Improved skill sets, methodology and knowledge base of staff using effective coaching resulting in increased profitability on a consistent basis
-Create weekly reports on forecasting, budget analysis and P&L
November 2002 - October 2006
Sales Supervisor
Lincoln Journal Star, Lincoln, NE
-Development of promotional concepts to increase single copy sales increased circulation by 30% by adding 65 new selling locations
-Supervised five employees and multiple independent distributors
-Partnered with city retail accounts to obtain maximum level of sales through newspaper placement, sell-out communications, and organizing co-
promotions
April 2001 - October 2006
Senior Beauty Consultant ~ Independent Contractor
Mary Kay Inc. Addison, TX, Lincoln, NE
-Marketing and Sales of skin care and color cosmetics
-300 Active customers
-Directly supervise consultants in marketing and sales of Mary Kay Cosmetics
February 1990 - November 2002
Secretary II
Nebraska Department of Revenue, Lincoln NE
-Sole secretary for Administrator and two Managers, as well as a division of 115 employees
-Greet visitors, order supplies, conduct maintenance calls for division equipment, type tax forms, make travel arrangements, transcribe meeting notes,
process incoming/outgoing mail for Division.
Additional Experience:
Typing; word processing; data entry; calculator; dictation equipment; shorthand; photocopier; fax; reader printer; PC/computer terminal/laptop;
Windows; Microsoft Office; PowerPoint; WordPerfect; Lotus Notes; Outlook
Special Course Work:
Avon District Sales Manager Training, Front-Line Leadership, Selling From the Heart, Words Count, Work Place Harassment, Humor in the
Workplace, Anti-Terrorism Enforcement Protection, Essentials of Office Management, Handling Difficult People, How to Get More Organized
Special Activities:
Madonna Rehabilitation Hospital ~ 1981-1987, Nebraska Student Volunteer of the Year;
Miss Teen Nebraska Pageant July 1989, Miss Congeniality
Education:
Southeast Community College, Lincoln, NE
Major: Secretarial
Minor: Word Processing