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Customer Service Medical Assistant

Location:
Roanoke, VA, 24017
Salary:
13.00
Posted:
August 15, 2013

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Resume:

Quadeira Robinson

*** **** ****** ***. *

Roanoke, VA 24017

540-***-****

Email: ab4rkt@r.postjobfree.com

Job Objective

A Certified Phlebotomist seeking full time employment in a professional customer service or

healthcare field.

A position utilizing leadership, communication, and analytical abilities.

Summary of Qualifications

Excellent oral and written communication skills.

Skilled in office procedures and clerical work.

Trained and received a certification as a Phlebotomist obtaining specimens, venipunctures

(syringes and butterfly needle use), and capillary sticks.

Proficient in a healthcare and customer care environment.

Professional Experience

Phlebotomy Technician, Lewis Gale Physicians/HCA Salem, VA 2010 – current

• Draw blood and collect patients’ specimens.

• Process specimens in a Cyber lab computer system.

• Proficient in obtaining venipunctures, capillary sticks, and glucose tolerance tests.

• Skilled in verifying patients’ insurances and utilizing patients’ checking in.

Home Health Aide, Family Services of Roanoke Valley, Roanoke, VA 2009-2010

• Responsible for clients records (filing).

• Provided limited care to clients in their homes.

• Ran errands PRN for clients (grocery, pharmacy, and bank).

Sales Associate, JcPenny, Roanoke, VA 2008-2009

• Proficient in credit card sales and using the cash register.

• Processed customers’ orders through telephone calls.

• Provided customer service to more than 250 customers daily.

• Organized all daily closing procedures for the department.

Order Filler, Levi Home Ent. (Temp assignment), Salem, VA 07/08-11/08

• Labeled books to be shipped out to customers’ orders.

• Very efficient in production for the assembly line.

• Maintained expertise in the QA department.

Education and Certifications

Virginia Western Community College, Roanoke, VA

Obtaining Associate’s Degree in Human Services/Mental Health

Customer Service/Call Center Rep; INFONXX, McCleansville, NC

Medical Assistant trained; CPR certification, Skyline College, Roanoke, VA

Phlebotomy Technician Certification, Fast Track Healthcare Education, Roanoke, VA

Nurse Assistant/Personal Care Aide certification, Team Nurse, Roanoke, VA

Additional Skills and Accomplishments

Track champion in middle school.

Earned Presidential Honor Award for obtaining the A and B honor roll in school.

References available upon request.



Contact this candidate