Sales Administrative Assistant

Aneta Dent

Objective

Detail-oriented, deadline-driven, and multi-tasking college graduate with

multiple degrees and experience working in business environments demanding

strong organizational and interpersonal skills seeks position where those

abilities will help increase corporate productivity.

Skills

* Office and records management

* Excellent oral and written communication skills

* Proficient in Microsoft Office Suite (Word, Excel, Outlook,

PowerPoint, Publisher)

* Knowledge of computer systems and software and administrative systems

and procedures

* Multilingual (expert written and verbal fluency in Polish and English;

conversant in German)

Education

University of Maria Curie-Sklodowska Lublin,

Poland, 10/02-09/07

Master's in International Studies (evaluated by ECE with U.S. educational

equivalence of MA's)

GPA 3.75/4.0

Wake Technical Community College Raleigh, NC, 08/08-

05/10

Associate in Business Administration

Certificate in HR Management (15 credit hours)

(HR Management, Training and Development, Employment Law, Recruitment,

Selection, and

Personnel Planning, Compensation and Benefits)

GPA 3.93/4.0

Phi Beta Lambda; President's Award for Excellence

Professional Experience

Senior Consumables Team Leader Target Corp., Holly

Springs, NC, 07/10-Present

* Lead teams that provide fast, fun and friendly service to Target

guests, both face-to-face and by supporting sales floor teams; Model

and drive proactive guest service.

* Champion personal leadership development using company tools and

programs and actively seek feedback

* Effectively execute new initiatives; lead and coach team through

change.

* Hire, supervise and train team members to achieve Target sales,

service and presentation goals.

* Keep the food selection fully and attractively stocked with

merchandise displays set accurately and on time. Lead team to achieve

sales and presentation goals.

* Actively participate in the performance management process, which

includes recognizing, coaching, providing meaningful feedback, writing

and delivering counseling and corrective actions, and writing and

delivering performance reviews.

* Maximize gross margin through the use of best practices and

productivity tools.

Administrative Assistant Wake Technical Community College,

Raleigh, NC, 01/09-05/10

* Provided administrative support to the Department Head and instructors

including scheduling, typing, grading, and effectively managing all

essential tasks.

* Processed, verified, and maintained documentation relating to

department activities.

* Performed a variety of clerical duties: filing, labeling, and

correspondence.

* Organized and updated computer drive and electronic filing.

* Handled book orders and inventory.

Customer Service/Sales Associate Food Lion, Emerald Isle

NC, 6/05-10/06

* Received payment by cash, check, credit cards, vouchers, or automatic

debits.

* Issued receipts, refunds, credits, or change due to customers.

* Resolved customer complaints and answered clients' inquiries about

policies and procedures.

* Performed opening and closing duties.

Sales Representative GlaxoSmithKline, Lublin,

Poland 1-5/05

* Explained products, benefits and prices, and demonstrate use of

products.

* Contacted customers to persuade them to purchase goods.

* Monitored market conditions and competitors' products, prices, and

sales.

Administrative Assistant Provincial Office, Lublin, Poland,

2-4/04

Internship in the Bureau of European Funds Management

* Participated in Project and Fund Management daily operations.

* Designed a various business and technical documents for a variety of

audiences and purposes.

* Performed clerical and administrative duties with or without

supervision direction.

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