Receptionist

EDGAR A. BATRES

**** ******* **. *** *******, CA, 90002 • 323-***-**** • *****.****@*****.***

OBJECTIVE

To obtain an entry level position where advancement opportunities exist for a dedicated, hard working employee .

SUMMARY OF QUALIFICATIONS

• Reputation for excellence and high quality service to clients.

• Good eye for detail; well organized, skilled in setting priorities.

• Resourceful and self-confident; can get the job done, and do it well.

• Strong interpersonal and communication skills

• Enthusiasm for commission-based compensation

• Coachable, competitive spirit

• Skilled and thorough in analyzing problem situations and finding creative solutions.

• Sharp, quick learner; willing to get involved.

• Strength in analyzing, researching, organizing, and problem solving.

• Intermediate in all Computer programs and functions. Typing speed : (42 wpm)

EDUCATION

Associates Degree, Pasadena City College, Pasadena, CA 2013 - 2015

High School Diploma, Maxine Waters Service Center #4, Los Angeles, CA 2012 - 2013

WORK EXPERIENCE

Curacao, Los Angeles, CA 2012 - 2013

Call Center Agent / Sales Associate (Bilingual)

• Support and provide superior service via phone and email as a receiver and caller.

• Use questioning and listening skills that support effective telephone communications.

• Apply the proper telephone etiquette to satisfy various customer situations.

Panda Express, Torrance, CA 2011 - 2013

Kitchen Help

• Obtained a Serve Safe Food Handler’s card.

• Accommodated the chef by preparing and cooking all entrees for the restaurant.

• Maintained a clean, safe working environment.

Car Wash, Florence-Firestone, CA 2009 - 2012

Crew Member

• Hand washed automobiles, interior detailing, vacuum, and rim polishing

• Cashier and in store attendant

• Occasionally appraised by customers, received tips

Rafael’s Landscaping, Beverly Hills, CA 2000 - 2012

Groundskeeper Volunteer

• Pruned hedges, mowed lawns, and irrigated plant matter

• Managed my time and priorities to maximize results during normal business hours

• Received performance bonuses

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LANGUAGES

Bilingual: English and Spanish

REFERENCES

Veronica Coeffield – Chaka Khan Foundation – President Phone: 310-***-**** (mentor)

Alex Vance - Bada USA Inc. / Okio International Inc. – President Phone: 310-***-**** (employer)

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