Manager Store

Michelle Smith

**** ****** ***** ***** *************** VA 22902 434-***-****

*************@*****.***

Qualifications 13 years with a Fortune 500 company as an Assistant

Store Manager.

My duties included but not limited to:

Overseeing all aspects of merchandising and brand

visual presentation for the entire store.

Create a compelling merchandise story that

maximizes sales and profitability.

Ensure operational excellence and follow

company-defined processes and practices.

Act with great integrity and business maturity,

build trust, am approachable, listen to others, and

drive and manage change.

Oversee all aspects of store performance through

sales management, operations and personnel

functions, as well as store visual aesthetics and

environment.

Drive results through creating short-term plans and

long-term strategies, processes, and events that

create a positive in store experience.

Experience Assistant Store Manager of Merchandising

November 2012 - present Charlottesville VA

Increased productivity of Door 2 Floor team from

145 UPH to 175 UPH within 4 weeks of arriving.

Increased Women's business 3% in the months of

December and January compared to LY numbers

Exceeded Budget Level sales in December, January

and February.

Was acting Store Manager while current manager was

on Leave from February until July. Performed all

of Store Manager duties along with ASM duties

without additional help from other stores in the

market.

Assistant Store Manager of Merchandising

March 2011- November 2012 Old Navy, Hickory, NC

Increased women's and men's department sales by 5%

within 2 months of arriving

Increased productivity of Door 2 Floor team,

exceeding UPH from company standard of 175 to

consistently above 215.

Exceeded Budget Level Sales in April, June, July

and September

Increased our Customer Experience scores from 5

points to 19 points since arriving

Consistently met payroll on a weekly basis, YTD

under 221 hours

Assistant Store Manager of Merchandising

August 2009 - March 2011 Old Navy, Roanoke VA

Exceeded Budget Level Sales for Q1

Had a 29% comp on Black Friday 2010, ranked #11 out

of 481 stores in the zone

Consistently improved all categories in Customer

Experience compared to LY scores

Secession planned and developed a Grade 7 Manager

to be my backup, who was internally promoted when I

transferred.

Assistant Store Manager of Merchandising

January 2007 - August 2009 Old Navy,

Mechanicsville, VA

Consistently ranked in the top 3 stores for Old

Navy Card performance and Customer Experience

Highest UPT and AT in district for 3 consecutive

months

Trained and developed 6 internal candidates for

promotions within company

Lead a district call on creative ways to drive

traffic for all stores in district

Assistant Store Manager of Merchandising

September 2006 - January 2007 Old Navy,

Fredericksburg, VA

Met company initiative turnover goals

Highest Volume store in area, with a smaller

selling floor

Education Piedmont Virginia Community College,

Charlottesville VA

2013-2014 Expected Graduation Date

Associates Degree in Business

2002-2004

Associates Degree in General Studies

3.5 GPA

References

Chalinda Robinson 609-***-****; co-worker and

friend for 8 years

Alana Carter 434-***-****; Previous store manager

in Roanoke VA

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