Quality Assurance Engineer

Mike Mazloom, P. Eng.

LinkedIn: http://ca.linkedin.com/in/mazloom

Cell: 647-***-**** . Email: ab4ptq@r.postjobfree.com

***-*** ********* ***, *******, Ontario, M2N 7B2

Profile

More than 18 years of demonstrated experience in engineering,

manufacturing, quality assurance management and project management in

automotive, locomotive and electronic industries. Proven ability to

improve quality, increase efficiency, enhance productivity, reduce

cost and lower manufacturing defects. Strong team-building experience,

broad quality perspective and result oriented attitude.

Areas of expertise:

Certified Six Sigma Black Belt Customer Satisfaction management

Quality assurance management Maintenance of quality plan

Project management for the launch of Design of Experiment (DOE)

new products Design for assembly / Error proofing

Lean manufacturing / Cost reduction

Team oriented problem solving

Failure Mode and Effects Analysis Technical expertise with SSL / LED

(PFMEA and DFMEA) lighting

Statistical Process Control (SPC) Experience with Chinese business

Methods culture and manufacturing industries

Professional Experience

Quality Assurance Manager

Epoch International Inc / PTC, Dalian, China (2011-2013), a U.S.

electronic manufacturing company and a designer & manufacturer of

equipments for the microelectronic ceramic industries. Products: PCBs,

electronic products, diagnostic test boxes, LEDs, among others.

Industries: computer, telecommunication, automotive, medical.

Customers: Apple, Siemens, Bosch, Eaton, FoxConn, FoxLink, Quanta,

Somitomo.

. Oversaw the quality management system, including customer

satisfaction, launch of new products, corrective and preventive

actions, in-process and outgoing quality inspections, data

collection, quality audits ISO 9001 certification, safety and

environmental requirements

. Interfaced with suppliers to improve their quality through

process and design changes

. Collaborated with R&D Engineering team for continuous

improvement through design changes

. Developed training programs for employees (e.g. SPC, FMEA, 8D,

ESD, safety)

. Implemented in-process automated data collection for quality

improvement and traceability

. Integrated SOPs (Standard Operating Procedures) throughout the

company

Engineering Manager

Glosynergy Inc., Toronto, Ontario (2009 - 2011), an LED lighting

company

. Managed R&D for design and manufacturing of LED lighting

products in China

. Reviewed technical specifications, manufacturing processes,

product testing and competitive analysis

. Supported regulatory and safety approvals (UL, cUL, CSA)

. Audited and provided energy saving calculations and ROI for

customers

. Controlled supplier quality

Automotive Electrical Design Engineer and Project

Management

Ford Motor Company of Canada, St. Thomas, Ontario (1994 - 2009)

. Led project management aspects of planning for various phases of

launching new vehicles, including design & release of

prototypes, pre-build trials and supplier preparation. Delivered

the 2009 model year launch for electrical system of Crown

Victoria and Grand Marquis vehicles with no warranty spike.

. Reviewed warranty and customer issues and implemented design

changes to improve quality and increase customer satisfaction

Automotive Electrical Design Engineer and Project Management

(continue)

. Implemented numerous Six Sigma Black Belt projects to improve

quality and customer satisfaction (e.g. one of the 2003 calendar

year projects for the airbag system resulted in annual savings

of $256,000)

. Led automotive electrical system engineering team: Developed and

implemented design and process changes for wiring, electronic

modules, climate control, airbag, power supply and multimedia

systems (e.g. the warranty for the electrical sub-system for the

2009 model year improved by 37% compared to 2008 model year)

. Managed and implemented material cost reduction through design

revisions, supplier visits and process changes (e.g. in 1999,

$6.8 million was saved)

. Implemented design changes to improve assembly and resolve

ergonomic related issues; these changes prevented lost factory

time

. Provided monthly reports to VP of operation and Chief Engineer

Electrical Project Engineer

General Motors, Diesel Division, London, Ontario (1993 - 1994)

. Implemented electrical design changes for locomotives, including

communication system, continuous automatic warning system and

power distribution for various components within locomotive

Smylie & Crew Associates Inc., Consulting Engineers, London, Ontario

(part time, 1989-1992)

Mulvey & Banani International Inc., Consulting Engineers, Toronto

(1985-1988)

Education

Bachelor of Engineering Science - Electrical

The University of Western Ontario, London, 1993

Honors Bachelor of Science - Physics

The University of Athens, 1984

Professional Development - Continuing Education Courses

0. Six Sigma Black Belt training

1. Project Management, Leadership Training, Team Oriented Problem

Solving, Collaborative Decision Making

2. Failure Mode Analysis (FMEA)

3. Design of Experiment (DOE)

4. Statistical Process Control (SPC) Methods

5. Design for Assembly / Error Proofing / Lean Manufacturing

6. Systems Engineering Fundamental

Professional Membership

Member of Professional Engineers of Ontario

Personal Activities

Music: drum and bouzouki, Sports: golf, soccer, table

tennis, squash

Community Services: youth soccer coach, host program

member assisting professional new immigrants to

Canada, volunteer at food bank, member of the diversity

committee at Ford St. Thomas assembly plant

Contact this candidate