Sales Customer Service

Sophia Garcia

***** **** **.

Hempstead, TX *****

832-***-****

*******@*****.***

Summary of Qualifications

Self-motivated, dynamic professional with diverse credentials, which

combine solid leadership and customer, services expertise. Ability to work

collaboratively with a commitment to achieving corporate goals and

dedicated to maximizing company profits.

Core Strengths and Competencies

Strong negotiation and problem solving skills

Thorough understanding of the importance of accurate, detailed reports and

plans

Outstanding ability to efficiently and profitably manage day-to-day

business operations

Forward thinker with ability to make decisive decisions

Professional Experience

2008 to April 3, 2013 Jenny Craig Weight Loss Center, Katy, TX

Weight Management Consultant

. Produce revenue and profitability through sales and

consulting

. Maintain client retention and conduct sales presentations

to potential clients

. Exceed expectation requirements of internal and external

customers

. Meet and exceed monthly and quarterly goals by focusing on

customer needs and support center team

. Motivate clients by identifying individual needs and

facilitating weekly goals

. Set personal financial and self development weekly and

monthly goals

1996-2007 Rug Medics Corporation Katy, TX

Customer Relations Sales and Operations Manager

. Proactively solicited new customers while retaining current

clients

. Utilized consultative sales skills and tools to analyze and

determine customer needs

. Provided quality customer service including receiving,

researching, and answering customer inquires in regards to

accounts

. Supervised, trained and directed service staff

. Training and managing a team of eight people

. Developed and managed annual marketing plan

. Responsible for accurate and punctual payroll and inventory

processing

09/2007- 12/2007 Emmaco Home Health Houston, TX

Office Manager

. Maintained patients medical records

. Faxing doctor's letters

. Assist with providers payroll

. Medicare/Medicaid billing

1994- 1996 SER Jobs for Progress Houston, TX

MIS Specialist

. Processed financial records for student academics

. Liaison between company and students

. Assistant student counselor

. Assistant job developer

. Prepared students for job fairs and house employers day

1988-1993 Siderca Corporation Houston, TX

Administrative Assistance

. Provided strong organizational skills in making

travel arrangements and assisting sales team

. Proficiency in data entry of accounts payable and

receivable into database

. Exercised strong interpersonal skills while

interacting with clients and vendors

. Preformed general clerical duties to include

bookkeeping, faxing, mailing and filing

Education

Edinburg High School - Edinburg, Texas

University Of Houston - Alief Campus - half semester in Business Management

Contact this candidate