Customer Service Representative
Resume:
Erica Rae Crabtree
*** **** ******* ****** *** **09 Phoenix, AZ, 85020
************@*****.***
Profile:
An energetic, self-motivated and hard working Customer Service Representative with experience in all aspects of customer service. Able to use own initiative and work as part of a team. Ability to communicate with all levels of an organization in a clear, concise and professional manner. Excellent problem solving & organization skills. Dedicated to achieving a high level of quality productivity of service.
Education:
Skyline High school, General Studies
Employment:
Customer Service Representative ( Production Coordinator), Fry’s Food & Drug Store
Responsible for the processes and movement of production and other materials into and out of storage( Warehouse), production and other areas of the company
Coordinates with various functions to resolve complex or competing priorities, expedite and complete production activities to avoid delays.
Completed a Lean Project to eliminate floor space, visual control of First IN First OUT
Work with processes and organizational relationship that contribute to the profitability of on time deliveries
Full functionality in all pertinent Microsoft Word, Excel, Access and PowerPoint
Interact with customers to provide information in response to inquiries about product and service.
Customer Service Representative, Del Taco Mesa Arizona
Facilitate weekly crew meetings and weekly process improvement
Lead for inventory decisions, including quantity, location, and quality of inventory
Organized scheduled work to the floor to utilize the First in First out process
Dealt with diverse customer on a constant basic, promoting my excellent communication and customer service skills
Provided excellent communication to internal and external customer
Maintains inventory of shipping supplies. Sorts, stocks and updates inventory quantities in support of the shipment process utilizing the various databases.
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