brushonda silvie
***** ***** **** *****, *** *** Houston, TX 77082 832-***-****
***********@*****.***
Objective
TO SEEK A POSITION WITHIN A COMPANY THAT WILL ALLOW ME TO UTILIZE MY CUSTOMER
SERVICE, SCHEDULING AND ADMINISTRATIVE SKILLS WHILE PROVIDING OPPORTUNITIES FOR
TRAINING, ADVANCEMENT, PERSONAL AND PROFESSIONAL GROWTH.
Employment History
Patient Access Rep I
9/2012 - 11/12012
Houston, TX
Memorial Hermann
Scheduled appointments for orthopedic patients and answered inquiries
related to physical therapy sessions.
Coordinate communication between patients, family members, medical staff,
or regulatory agencies.
Verified patient insurance eligibility and updated patient information in
Health Quest.
Communicated with medical professionals concerning patient orders in order
to insure satisfactory resolution.
Production Operator
Alcon Research Ltd. (Burnet Staffing)
Assembled and inspected disposable Duckbill surgical masks.
Assembled multi-pack Cassette tubing's used for cataract surgeries.
Built and tested tubing-shunts used in eye surgeries.
Credentialing Specialist
Unicare (Kelly Services)
10/2008 - 11/2010
Houston, TX
Prescreened insurance applications for completeness to ensure applicant met
the minimum criteria to apply for privileges.
Created and edited letters of inquiry to verify required information with
primary source.
Gained extensive knowledge and experience of credentialing through the use of
Cactus (CAQH) database system, the largest master database that enables
providers to make their credentialing available for health plans.
Alliance Compressors
Scroll Operator / Quality Auditor
3/2000 - 8/2008
Natchitoches, LA
Inspected gauges, calibration, and testing quality of compressors for
shipping.
Acted as liaison between line operator's management by ensuring that line
operators complied with Operations Methods, handled parts properly and
followed proper safety procedures.
Conducted sound tests to determine if parts were usable and consolidated
compressor components if needed.
Prepared compressors for shipment by scanning product models and serial
numbers for package labels.
Correction Officer (Administrative)
Natchitoches Parish Sheriff's Office
10/2000 - 12/2008
7/1996 - 6/1999
Natchitoches, LA
Processed inmates into the facility, trained new officers on prison
procedures, and monitored the perimeters of the facility.
Provided efficient data entry into prison information system, and responded
promptly to inquiries as they arose.
Monitored, supervised, and screened inmate visitor traffic; monitored
periguard system; observed traffic in and around the compound.
Administrative/Unit Secretary
Natchitoches Regional Medical Center
6/1999 - 12/1999
Natchitoches, LA
Provided secretarial support to a multifaceted team by answering and
directing calls, filing patient information, & duplicating documents when
needed.
Initialized records for new patients, transcribed physicians' orders from
patient records and copied information such as temperature, pulse rate, and
blood pressure onto patients' medical record.
Processed patient discharge forms and compiled the daily census of patients.
EDUCATION &TRAINING
LAY CHAPLIN
HOUSTON, TX JULY 2013
P.O.S.T. Chemical Weapons School Natchitoches, LA
Sept 1999 Natchitoches Police Reserve Academy Natchitoches, LA
Aug 1998 P.O.S.T. Firearms/Weapons School Natchitoches, LA
July 1997 Bossier Community College Bossier
City, LA June 1997 Correctional Officers School
Natchitoches, LA June 1997
American Security Office Academy Houston, TX
May 1995
Peace Officers Standard Training Course Natchitoches, LA
May 1995 Louisiana Tech University Ruston, LA
Sept 1992- May 1993
Lakeview High School (Diploma) Natchitoches, LA
May1992