Customer service

ALICE BARAJAS

Whittier, CA ***** / H: 562-***-**** / C: 562-***-**** / Email:

**********@*****.***

EXECUTIVE SUMMARY:

Project Manager: Successful in motivating teams. Cultivates a company

culture in which staff members feel

Comfortable voicing questions and concerns, as well as contributing new

ideas that drive company growth.

Professional and personable, detail oriented, with excellent

organizational skills.

CORE QUALIFICATIONS:

. Departmental Operations Management

. Inventory Control

. Supervision and training

. Customer Relations

. Employee Scheduling / Dispatching

. Bilingual in English / Spanish

Professional Experience: Salary: $2200.00 month

08/2004 to 02/2013 - Project Coordinator/ Manager of Operations

E.A.TAGER Company - Santa Fe Springs, CA.

. Managed teams of (10-25) installation professionals

. Managed - Warehouse Receiving and Delivery's, schedule appointments

with carriers.

. Verified all packing slips with delivery tickets & plans. Assist

with daily shipping including

paperwork and scheduling.

. Data Entry - entered all new orders from beginning to completion,

Using programs SCEO, Filemaker, and Windfall.

. Customer Service - communicate with clients and customers by phone

or email on all orders.

Projects scheduling, punch list, and work order sign offs.

. Scheduling - Man power, Trucks with equipment to complete projects

100%.

. Quotations - quoted small projects, Route deliveries.

. Invoicing - Verified all completed work orders, before invoicing

clients.

. Answer phones and attend to front office

Contact prospective customers

02/2001 to 06/2004 - Asst Buyer /Purchasing Import/Export: Salary:

$2100.00 month

Industrial Threaded Products, Inc - Santa Fe Springs

Company is a direct importer/distributor of commercial/construction

related fasteners

Covering a wide range of products and materials.

. Classification of invoice using HS systems or Customs Cross Systems

. Preparing entry and transmitting to U.S.C.S

. Responsible for all incoming and outgoing emails and phone calls.

. Piers - passes and clean Trucking.

. All filing

. Anti - dumping

. Goal to make sure we always had enough inventories on stock for sale

dept.

EDUCATION: General ED

Sylmar High School - Sylmar, CA, USA

ADDITIONAL INFORMATION:

8 Years of Purchasing, 9 Years Project Coordination, Inventory Control,

Office Management, and Scheduling experience.

Comprehensive understanding of the Customs Process, Complete documentation

and regulatory requirements knowledge.

Great with follow up through email and phone calls.

Computer Skills in: Microsoft word, Outlook, and Internet.

Program knowable in: Edi Trade, Sceo, Windfall and Filemaker.

Contact this candidate