OBJECTIVE
To obtain a challenging position that will utilize my skills and provide
career advancement opportunities based on my personal job performance.
QUALIFICATIONS
Microsoft Office (Word, Excel) Meet deadlines in timely
matter
Lotus 123 Able to multi-
task and work independently
IDRS (IRS Database) Organization and
written communication
Type 45 WPM skills
Harmony Investment Database Excellent interpersonal
and communication
skills
WORK EXPERIENCE
Model City Senior Wellness Center, Washington, DC November 2012-
Present
Data Transcriber
Operated keyboard and entered data
Retrieved and updated all confidential documents upon request
Answered multi-line telephones and delivered oral and written
messages
Meet and greet new and old customers
Internal Revenue Service, Washington, DC September 2000-
February 2005
Data Transcriber
Operated keyboard and entered data
Retrieved and updated all confidential documents upon request
Edited all interpersonal letters per supervisor's request
Internal Revenue Service, Washington, DC May 1989-
September 2000
Secretary
Answered multi-line telephones and delivered oral and written messages
Copied data, compiled records and reports, and typed office documents
Opened and routed incoming mail, answered correspondence, and prepared
outgoing mail
Internal Revenue Service, Washington, DC September
1986-May 1989
Clerk-Typist
Filed records in alphabetical and numerical order according to subject
matter or system
Typed office documents such as letters, memos, and reports
Addressed and stuffed envelopes by hand
EDUCATION/TRAINING
Eastern High School - H.S. Diploma
June 1984
Chamberlain Vocational High School - Office Assistant Training
June 1984
REFERENCES AVAILABLE UPON REQUEST