Customer Service High School

DEBBIE MARTIN

**** *. ****** **** **** Apt#***, League City, TX 77573

Cell: 281/229/9329

**************@***.***

PROFESSIONAL SUMMARY

Dedicated Customer Service Representative with extensive track record in maintaining customer

satisfaction and motivated to be hands on, high performing, personable, outgoing and driven to be

proficient and disciplined in my company's expectations of me.

SKILL HIGHLIGHTS

Strong organizational skills Data collection

Seasoned in conflict resolution Data Entry

Courteous demeanor Critical thinking

Energetic work attitude Documentation

Adaptive team player Word

Opening/closing procedures Organizational Skills

Customer relations

WORK EXPERIENCE

TEMP. CONTRACT FOR HIRE/CSR AND ASSISTANT TO CEO, 10/2012 to Current

GALVESTON GOVERNMENT EMPLOYEES CREDIT UNION LAMARQUE, TX

Interact with members in assisting in Credit Unions daily functions.

Assist in preparation for auditors and examiners.

Attend Credit Union meetings. Assist in outside Personal Relations along side CEO.

LOAN OFFICER, 04/1995 to 09/2012

MARATHON REPUBLIC FEDERAL CREDIT UNION TEXAS CITY, TX LOAN OFFICER,

COLLECTIONS OFFICER, CERTIFICATE OF DEPOSITS. Analyzing loan applications, member

service representative, cross trained and provided back up assistance for other fellow co workers,

reconciliation of bank statements, teller, collections of past due members accounts. Title work, filing

with county clerks office and court house regarding judgments and small claims. Interacted with

members in solving problems and making them more aware and knowledgeable to the important of

credit report grade point. Daily work reports printing and postings. Notary.

LOAN PROCESSOR/LOAN OFFICER, 02/1991 to 04/1995

HARBOUR FINANCIAL MORTGAGE WEBSTER, TX LOAN PROCESSOR

AND LOAN OFFICER DUTIES: Responsible for building my own port folio. Public Relations, which

included New Home Builders, title companies, appraisers, inspectors. Sales presentations with

Real Estate offices in establishing and maintaining success.

EDUCATION AND TRAINING

High School Diploma: BUSINESS, 1978

TEXAS CITY HIGH SCHOOL Texas City, TX, United States

COMPUTER/INTRODUCTION EXCEL NON CREDIT COURSE

COLLEGE OF MAINLAND LaMarque, TX, United States

Residential Organization

HOMEOWNERS ASSOCIATION Alvin, TX, United States

Served on Board of Somerset Bath and Tennis Association as President. We were successful in

reinstating the Association, having been inactive for several years. Held monthly Subdivision

meetings to keep residents current with its rebirth. Still active and running as HOA. Very

PROUD of this accomplishment.

REFERENCES AVAILABLE UPON REQUEST

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