Medical Device Sales
Resume:
GEORGE L. FISH
Cumming, GA 30041
678-***-**** Cell
**.******.****@*****.***
SUMMARY
Seasoned Logistics Professional with over 20 years experience in the medical device and pharmaceutical drug product arena. Excellent background in all aspects of FDA compliance, training, and documentation in regards to distribution and inventory operations. Excellent people skills, proficiency in SAP Enterprise and SAPbyDesign format and process training. Possess a strong knowledge of Code of Federal Regulations, Part 211 (CFR 21).
PROFESSIONAL EXPERIENCE
QSpex Technologies, Inc., Alpharetta, GA 2011-2013
Independent Contractor/Sales & Marketing IT Administrator
Independent Consultant/staff member, assisting in a privately held start-up manufacturing venture from an R&D focused operation to a commercially focused business entity. Responsible for all system performance and activities involving SAPbyDesign Cloud Software.
• Created training documentation for Accounts Receivable, Inventory Management and Customized Features, to enhance Account Management, Sales Order Management, Credit Card Authorization from Invoicing through Bank Clearing House Activities.
• Create and Maintain Customer Product Pricing Structures by type and category
• Responsible for Customer Web Portal maintenance and updates including various interfaces with the selected Cloud Software.
• Integral role in the development and launch of new company website
• Created process, and trained employees for applicable tax jurisdiction tables by customer based on zip codes.
• Responsible for testing and monitoring all third party system interface activity with 5 cloud support upgrades within a two year period. These include Web Portal ordering, credit card authorization, clearing house providers and bank transaction activity.
• Introduced and applied SharePoint Software and an initial method of capturing CRM activities for new outside sales force personnel.
Advanced Bio-Technologies/Belli Skin Care, Suwanee, GA
Independent Consultant 2009-2010
Independent consultant assisting start up Medical Device companies to identify, recommend, and implement new business practices to reduce expense and gain efficiencies.
• Assess domestic client order management, warehousing, transportation and global business processes.
• Develop and implement common Best Practice methodologies for both businesses.
• Compile business requirements, and evaluate new software package to suit client needs.
• Identify partners to outsource call center and distribution activities.
• Successfully identified, implemented and trained end-users on new ERP Software.
• Estimate and create proposals/contracts for call center/distribution/transportation services.
Stiefel Laboratories Inc, Duluth, GA 2007 – 2009
SAP Implementation Team Member
Member of the SAP ERP implementation, participating with the Requisition to Pay Team, with additional responsibilities for Inventory/Warehouse Management.
• Develop the business process procedures that define how the SAP system will be used within Requisition to Pay module.
• Identify project issues (scope, functionality, etc.) and recommend solutions.
• Assist with new process designs and support new system setup and configuration
• Communicate with respective business communities to promote project visibility and awareness.
• Support project change management and change readiness activities.
• Coordinate involvement of end user community where appropriate.
• Identify business impact areas as they relate to incorporating the new SAP processes into the business and develop strategies accordingly.
• Participate in the development of validation documentation and SOP’s.
• Participate in the development of end user training materials and support training delivery.
• Support system conversion/cut-over activities, including data cleansing.
• Conduct regular reviews with end users to monitor satisfaction and identify problem areas and additional support needs.
Georgia Quick Start, Atlanta GA 2007 Independent Consultant
• Data collection, process documentation, training materials development and employee training for new and existing industries in the State of Georgia as a part of economic development initiatives.
• Assisted in developing training materials for new packaging equipment for a manufacturer of international commercial products.
Karl Storz Lithotripsy, Kennesaw, GA 2005 to 2007
Logistics Manager
Managed the development and implementation of new business processes including, purchasing, planning, and distribution and inventory control within a SAP Lean Warehouse environment for components of Medical Device equipment. Responsible for all Purchasing, Inventory Management, Warehouse, and Distribution functions for the United States and Canada.
• Developed a unique cycle count program with SAP
• Established a stand-alone Purchasing Department from parent company.
• Developed and maintained a JIT Inventory Program.
NOVARTIS VISION CARE GROUP, Duluth, GA 1986 to 2004
Logistics Specialist Manager (1994-2004)
Managed the development of all inventory, distribution, vendor managed inventory, and transportation modules for medical devices, over-the-counter products and Rx Pharmaceuticals for $300 million business unit of a Fortune 100 Pharmaceutical Company. Complied with the Pharmaceutical and Drug Marketing Act and all CFR 21 requirements.
• Responded to financial and quality audits, resulting in changing annual audits to every two years, which produced significant savings for audit processes.
• Developed and implemented a compliance program and trained personnel in programs to bring 3rd party providers into compliance for distribution, transportation and storage of pharmaceutical products.
• Instituted cycle count program achieving 99.6% accuracy which eliminated annual physical inventories.
• Relocated entire product warehouse function from Atlanta GA to Kansas City MO without interruption to daily activities.
• Provided personnel development guidance while ensuring organizational goals and objectives were met.
• Recognized for effective project management utilizing risk and key performance indicator practices.
• Wrote SOP's, packaging protocols, and developed work processes for a third party logistics provider.
• Developed enterprise system workarounds to expand product availability and maintain slotting for mass merchandisers such as WalMart and Kmart. Recognized with President’s Award in 2000.
• Managed $900,000 annual budget
CIBA Vision Lens Distribution (1993 to 1994)
Supervisor, Lens Distribution
Led a team of 75 employees in the day-to-day operations of multiple departments that included: finished goods inventory, all pick-face replenishment, and international shipping. Directed the activities of annual physical inventories.
• Supported a 43% increase in volumes while reducing expenses by 10%.
• Coordinated the restructuring of over 26,000 SKU's locations providing support to $9mm distribution automation project while continuing to support daily customer needs.
• Leadership role in the implementation of ISO 9000 certification.
EDUCATION
Mercer University, Atlanta, GA
Business Administration
The Ohio State University, Columbus, OH
Majors, Business Administration and Social Sciences
PROFESSIONAL TRAINING SEMINARS
SAP Certificate- SCM 630 Warehouse Management
SAP Certificate-SCM 530 Inventory Management
SAP Certificate-SCM600 Processes in Sales & Distribution
CIBA Vision Finance for Non-Financial Managers
CIBA Vision Ophthalmics Sales Training Program
CIBA Vision Management Skills Program
Novartis Coaching for Commitment
Contact this candidate