Project Manager
Resume:
OLIVER OKENCHI, MBA, PMP
**** ******* ****, ************* ******* 30043
Email ********@*****.*** Phone: 678-***-****
SUMMARY OF SKILLS
An experienced Project Manager with in-depth knowledge of experience
leading complex projects and managing cross-functional resources to
optimize enterprise technology. Ability to articulate project goals and
scope, translate business needs into technical terms, prepared detailed
work breakdown structures (WBS) and instilled shared accountability for
achieving project milestones.
CORE STRENGHTS
. Project Management . Quality Control .
Business Analyst
. Solution Design . Process Control/Improvement . SDLC
. Technology Integration . Visio/ Share Point/MS Project .
ITIL Process
SPRINT
2007-Present
Global provider of voice, data and Internet services.
Network Engineer/ Project Management
Design scalable technology that cost-effectively increase services and
performance.
. Slashed call management costs by $2.7M annually while expanding capacity
30% for multiple clients through
transition from TDM to SIP with secure VPN connectivity, Integrated
Session Border Controller, PBX, and
NICE perform solution.
. Drove impressive improvements across Sprint business as a result of IT
implementation. Implemented and
maintained the LAN/WAN network with numerous ISP grade routers,
switches, firewalls, VPN
concentrators and servers. Administered tools and processes including
SNMP management, bandwidth
monitoring, traffic analysis and incident management systems (DoS/DDoS
Attacks).
. Improved customer confidence and loyalty and maintained a 100% contract
renewal rate in a region notorious for
DoS/DDoS.
Lead technology infrastructure build out project at various international
sites.
. Managed logistics of facility build-out, IT infrastructure deployment,
and technical team development as part of
new site development on GSM, UMTS, CDMA and iDEN (2G, 3G and 4G) networks
through project
milestone tracking, data analysis, work order, purchase order (POR),
change order processing and tracking,
bids, obtaining RFPs, documentation and presentation development, taking
minutes at meetings, and
providing progress reports.
. Identified project risks; assist Market Managers in implementing
processes to mitigate risks and schedule
impacts for NTP and Construction Start milestones regarding meeting
guidelines for E-bid completion, and
timeliness and accuracy of PO issuances.
. Set-up E-bids and approve bids; notify the general contractors (GCs) and
vendors of awarded contracts.
. Developed and perform weekly Progress Report updates; pull raw data using
SQL from Enterprise Solutions /
Business Objects application - presented at the weekly all-hands
Development Progress Meeting.
Challenge # 3: Prepare Sprint Customers for seamless, uninterrupted
operations during disasters
Guided seamless operations and support for onshore and offshore sites
during hurricanes despite having no electricity for up to 1 week during
major incident .Design business continuity plan for customers' site that
include telecommunications hotline for identifying active
systems/operations and automated call tree for streamlining routing of
incoming calls.
ORANGE BUSINESS SERVICES ( OBS )
2002-2007
Recognized leader in global, integrated and customized telecommunications
solutions.
Project Management/Technical Support Engineer
Responsible for the project management throughout the entire project
lifecycle on OBS global multi-national customers' networks. Implemented and
maintained the LAN/WAN/GAN networks with numerous ISP grade routers,
switches, firewalls, Software, VPN concentrators and servers.
. Planned, scheduled and executed all stages of enterprise software,
hardware and system implementations.
. Assessed business implications for each project phase and monitored
progress to meet deadlines, standards
and cost targets.
. Drove impressive improvements across the business as a result of IT
implementations. Equipped OBS with
solutions that accelerated the bidding process on architectural projects
by 45%, shortened the sales cycle by
50%, increased cash collections by 35% and saved $1.2M annually.
. Excelled in guiding the work of technical teams. Articulated project
goals and scope, translated business needs
into technical terms, prepared detailed work breakdown structures (WBS)
and instilled shared accountability
for achieving project milestones.
. Created cost-benefit analyses and ROI assessments that were used as the
basis for decision-making on
proposed IT implementation projects.
. Resolved numerous project issues including staffing shortages, tactical
matters, scope creep and divergent
business and user needs.
SPRINT -INTERNET BACKBONE OPERATIONS - Atlanta, GA 1999 -
2002
Global provider of Voice, Data and Internet services.
Network Support Engineer
Day-to-day fault isolation & troubleshooting of Sprint's Internet networks.
Monitored systems, customer networks & products; dealt with alerts and
events as appropriate. Configured Cisco routers and switches in multi-
protocol networks. Performed technical escalations in accordance with
service level agreements.
. Fault isolation of Cisco router's from 1600 series to 12000 series.
. Provided support for routing issues on; BGP, EIGRP, ISIS, OSPF, RIP.
. Troubleshoot VOIP & Data transport issues in Sprint's MPLS networks.
. Configured IP address on PIC Firewall to deny and grant access to
customer VLAN.
. Troubleshoot VOIP, VoFR, VoATM, Voice VPN, Video and PBX/voice routing
. Provide VOIP support for Call managers, Unity servers, voice Gateways &
Gatekeepers.
. Monitored and tested network performance and provide network performance
statistics and reports.
. Supported development & implementation of networking projects and new
technology installations.
EDUCATION/CERTIFICATION
Project Management Professional (PMP) Certified
Master of Business Administration (MBA) - University of Phoenix
Telecommunications Management (BS) - DeVry Institute of Technology
Cisco Certified Network Associate (CCNA)
Cisco Certified Design Associate (CCDA)
Sprint NO&W Leadership Program Certified
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