Supply Chain Customer Service

MEGAN ROAL

* ** **** ***** ****, Tonka Bay, M N *5331 Cell: 612-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Enthusiastic and self-motivated professional seeking to refine leadership attributes within a change oriented corporate

environment. Proficient in domestic & international supplier and inventory management. Hardworking, reliable and a

dedicated team player who enjoys working on challenging continuous improvement & new product development programs.

AREAS OF EXPERTISE

Inventory Management Procurement

Planning Supplier Management

Lean Manufacturing New Product Development

SAP Medical Devices

WORK EXPERIENCE

ST. JUDE MEDICAL

Minnetonka, MN

05/2012 to Present

Buyer

Managed delivery process consisting of over 100 domestic & international suppliers to optimize inventories in support of

production schedules for Minnetonka, Plymouth, St. Paul and Costa Rica

Developed inventory depletion program in anticipation for end of current product life and managed next generation

product introduction resulting in daily inventory on hand optimization of over 50%

Identified & developed suppliers for over 100 unique components with focus on ensuring ramp up of new product

launch & maintained continuity of supply for production

Performed supplier quality system audits to ensure supplier compliance to ISO 9001 & ISO 13485

Monitored supplier performance through the evaluation of on-time delivery, acceptance percentage, and service

quality to develop quarterly supplier scorecards and manage continuous supplier development resulting in supplier

delivery performance improvement of 5%

Coordinated with Supplier Quality Engineers and suppliers to manage the corrective action process and ensure timely

documentation closure for over 200 non-conforming material reports

Arranged incoming raw material schedules to support Sales and Operations plan for 5 growing product lines and

achieve aggressive product validation milestones

Cross trained in production planning to drive firm orders and report on manufacturing yields resulting in optimized

daily inventory on hand and service level improvement to reach 100% customer service levels and less than 1%

backorders

Procured and purchased all indirect materials and capital equipment required for both Minnetonka and Plymouth

facilities

Developed supplier compliance process with SJM suppliers and SJM regulatory to obtain chemical compositions and

ensure products meet RoHS & REACH compliance

ST. JUDE MEDICAL

Minnetonka, MN

06/2011 to 05/2012

Supply Chain Intern

Completed internal audit on SJM's supplier database to assess gaps and mitigate risks in over 100 supplier files

Compiled tooling database in Microsoft Access for SJM's injection molded component suppliers to minimize risk of

mold down time and utilized during budget planning process

Established supplier matrix by categorizing all suppliers within 35 commodities and ranking them by classification to

improve the supplier selection process for new product introductions

Reduced MRO purchasing request turnover from 48 to 24 hours, setting the new division standard

Co-led injection molded component supplier outsourcing RFQ process consisting of over 100 components and

provided presentation back to the business with suggested course of action

EDUCATION

2012

BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION

University of Wisconsin- Stout, Menomonie, WI, USA

Emphasis in Supply Chain Management

Study Abroad Program, China

Studied operations, quality management, and lean principles while building relationships with manufacturers and

distributors in China. Course focused on a comparison and contrast between operations, quality, and lean

principles of Chinese suppliers to measure similarities and differences and discuss opportunities that each of those

businesses had to implement improvement projects

Care Fusion Lean Consultant Project

Co-led lean project at Carefusion to apply lean concepts to their repair kit assembly process, resulting in lead

time reduction of two days and over $25,000 in annual cost saving

PROFESSIONAL MEMBERSHIPS

Member of APICS (Association of Operations Management) - 2011- Present

Sigma Beta Delta- 2011 - Present

CERTIFICATIONS

Association of Operations Management (APICS) - Basics of Supply Chain Management- April 2012

Certified Professional in Supply Management (CPSM) – Expected Completion – January 2014

Certified ISO 13485 Lead Auditor – Expected Completion – January 2014

VOLUNTEER EXPERIENCE

Weekly service and event volunteer at community church- 2002- Present

SJM Tutor/Mentor Program- 2012-2013

Supported terminally ill children by volunteering at Give Kids the World- 2009

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