Customer Service Human Resource

Racquel Thomas

*** ****** **

San Antonio, TX ***12

210-***-**** *******.******@*******.***

Qualifications:

Superior performance in customer service and product handling

Proficient at using Microsoft Vista, Microsoft Office, Microsoft Excel

Supervised small teams and performed all duties to complete all tasks given

Excellent communication skills

Work Experience:

Feb 2011-Present PepsiCo San Antonio,TX

Warehouse Order Selector

Assist with the inventory of general products in warehouse

Worked in a fast paced warehouse enviorment and continuously lifted 30-50lbs on average 10-12 hrs a day

Assist with the stocking and the organization of products and merchandise in warehouse

Completed daily cleaning duties in warehouse

Satisfy customer needs by proficiently picking and packing customers orders with 100% accuracy

Sep 2010 -Jan 2011 Coca Cola Refreshments San Antonio, Tx

Merchandiser:

Built and maintained product displays in compliance with company standards.

Effectively comminicated with customers on a daily basis

Met customer service expectations through daily communication, problem resolution, and appropriate follow up.

Maintained professional, team relationship with co-workers and customers.

Aug 2007-Aug 2010 United States Army FortEustis,VA

Logistics Specialisr/Transporter

Performed loading and unloading operations using heavy wheeled vehicles and machinery

performed lift on/lift off operations for vehicles, shipment containers, and general cargo

Supervised small teams to complete tasks

Worked in the human resource department and effectively handled all paperwork pertaining to the unit with qaulity monitoring to ensure accuracy and percision

Assisted with answering phones and moitoring unit activity

July2005-Feb2007 Bill Millers Barbecue San Antonio, TX

Cashier/Food Handler

Handled all cash and credit card transactions in a fast paced enviorment

Worked quickly to satisfy customer needs by packaging and serving food

Worked with a team to accomplish all tasks of a fast paced restaurant

Assisted with answering phones and taking customer orders

Education:

Thomas Edison Highschool

San Antonio,Graduated May 2006

San Antonio College San Antonio, TX

Major: Liberal Arts

Awards and Accomplishments:

2 Army Achievement Medals

National Defense Service Ribbon

Successfully loaded and transported over 100 million short tons of cargo(Haiti relief Effort Feb2010)

Contributed to mission success by staying accident free

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