Customer Service Sales

Barbara A. Niederberger

** ******** ****, *** *******, NH 03071

603-***-****- cell

*********@****.***

https://www.linkedin.com/pub/barbara-niederberger/13/a07/729

OBJECTIVE

An experienced business professional seeking additional career development

that allows effective utilization of strong work ethics, organizational

leadership, procurement administration and customer-focused acquisition

services with the highest degree of integrity, dedication, and cooperative

effort.

PROFESSIONAL EXPERIENCE

Contract Administrator - Smith & Nephew, Inc Andover, MA (employed by

Winter Wyman) 07/2012

-

. Support the Contracts department, Advanced Surgical

Devices/Orthopedics with new, revised,

extended, and process orders for Placed Capital Equipment and

Consignment contracts. Research pricing,

purchases, buying habits, run compliant reports for invoicing or

equipment return.

. Work with sales representative with customer's requests and

related equipment issues.

. Assist with e-files, files, reports and documents and any

additional contract administration duties.

Boston Scientific, Marlborough, MA (employed by Robert Half

International) 10/2011 -

06/2012

. Support the Endoscopy Sales organization by maintaining

contract specific data, entering

contract costs, pricing, input inventory supplies at facilities

into contract management systems. Maintained GPO membership,

membership distribution weekly lists.

. Assisted with customer pricing in system and researched pricing

issues, update customer profile information, e-files, hard copy

files, reports and any additional contract administration duties..

Bids & Quotes Specialist - Frey Scientific, Nashua, NH

12/2005 - 09/2011

. Submitted formal bids and quotes on pre-bid terms and

conditions, competitive line-item pricing.

. Researched and cross-referenced products and profiled

customer buying habits for future bidding opportunities.

. Collaborated and supported the Sales team, serviced customers

and assisted other team members of the science

division and purchasing departments as needed, based on business

opportunities.

. Prioritized, completed bids, contracts with precise detail,

accuracy, within tight deadlines, fast-paced environment.

. Used strong analytical, problem-solving and organizational

skills for all bids, quotes, and contracts.

Client Representative Assistant - Millard Group, Inc., Peterborough, NH

03/2005 - 12/2005

. Processed orders and clearances from Mail Brokers, rental

lists for catalogers, publishers, and fundraisers

while provided list management services to customer accounts.

. Data Entry, edited, released, and burst orders to prepare for

mailing.

Administrative Food Purchasing Assistant - Hospitality Services Group,

Inc., Bedford, NH 03/2001 - 07/2004

. Processed sales orders from specialty restaurants and created

purchase orders based on lowest prices from

several large food distributors to improve food costs; data entry.

. Maintained database, uploaded specific data including

pricing, discounts, and promotional prices from

suppliers and weekly inventories for restaurants.

. Resolved pricing and shipping issues between clients and

suppliers, service support as needed.

General Manager - Tacala, Inc., Milford, NH

09/1994 - 03/2001

. Took ownership responsibilities, managed customer service,

recruited, hired, trained, scheduled personnel,

placed/entered orders.

. Inventoried food supply, budgeted food and labor costs and

controllable expenses, and previewed P & L.

. Handled daily cash and bank deposits.

EDUCATION & SKILLS

Simon Fraser University, British Columbia, Canada

. Courses taken in German language and literature

Computer Skills & Other

. ERP Systems (SAP, Business Objects, FileNet, Rainmaker,

Oracle EBS, Cognos, Citrix Bid System)

. MS Office Suite (Word, Excel, Outlook, PowerPoint)

. Notary Public of New Hampshire

. Languages: German, Swiss German

. Lived and worked in Switzerland and Canada, NJ, NH

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