Manager Customer Service
Resume:
John Del Negro
Bridgewater, NJ 08807
Email: **********@*****.***
Qualifications: Talented, determined and results-oriented professional with extensive experience and
increasing responsibilities in the field of warehouse management. ISO, IATA, OSHA, Forklift certified.
Excellent customer focus with a deep understanding of the needs of internal as well as external customers.
Work Experience:
8/2006- 1/2013 Brenntag Specialties Inc. South Plainfield, New Jersey.
Assistant Operations Manager/ Warehouse Shipping and Receiving Manager
Managed the day to day operations of a 100,000 sq. ft. warehouse using the MBWA
standards. Ensuring the security of the facility on a daily basis
Coach, mentor and supervisor of 10 Union Employees.
Head of the safety committee responsible for conducting weekly/monthly safety meetings.
Responsible for all phases of warehousing, including routing of inbound ocean containers to
the daily delivery of up to 6 full truckloads of material.
Extensive experience with 3rd party warehouses and routing firms.
Audited receiving and shipping functions to ensure all procedures meet Standard Operating
Procedures. Conducts daily cycle counts on Materials.
Required to meet deadlines in a quick and organized manor.
RF bar coding to storage. Overseen and implemented the positioning of access points of
current RF Scanning system to ensure efficient working standards/stations.
Implemented and upgraded current ISO SOP's.
Training employees on forklift and facility safety
Daily contact with customers and Customer Service representatives to ensure safe and proper
shipping methods in the most cost effective manner.
Responsibility of ensuring accuracy and quality of orders, shipping from multiple
warehouses.
Purchasing supplies used on a daily basis. Also managed an Inventory control team.
Daily contact the QC Dept. to ensure samples were taken for retains.
Responsible for insuring material were in spec and met customers specifications.
Full comprehensions of C of A's and MSDS's batch sheets and formulas.
John Del Negro
2/2004 - 8/2006 Global Essence Inc., Freehold, New Jersey
Warehouse Manager
Duties included, supervision of materials coming and going overseas,
managing the duties of 20 people, extensive PC data entry, shipping and receiving
of goods, proper training of employees (i.e. forklift, use of scanning devices for inventory etc.),
responsible of monthly cycle counts and inventories, QC of materials rec'd in the facility,
assigning lot and location numbers to incoming products, daily contact with customers,
logistics of all shipments, purchasing the materials needed for production and warehouse use,
maintain the forklifts and other equipment on site, having direct contact to suppliers for achieving
the best prices possible for the company. Fully IATA certified ('05),and ISO trained (06), pc
experience includes: data entry, ordering of materials, word, word perfect etc. all phases of
warehousing and full understanding of all SOP's, fully certified forklift operator, also D.O.T. and
HAZ MAT Certified.
3/2000 - 1/2004 All County Aluminum, Lakewood, New Jersey
Purchaser/Warehouse Manager
Overseeing the daily activities of 25 employees (15 on the road 10 in house)purchasing inventory,
routing trucks both for shipment and deliveries, inventory control, extensive pc data entry(i.e.
ordering material on purchase orders, creating codes for new material,
inter-warehouse transfers, monthly expense reports etc.) loading and unloading trucks, meeting
deadlines, employee time cards and attendance, meeting with suppliers, QC of all shipments and
deliveries.
7/1996 - 2/2000 Aroma Tech., Branchburg New Jersey
Shipping and Receiving Manager
Routing trucks for shipment and delivery, QC for all shipments and deliveries, pc data entry (i.e.
assigning new lot numbers, receiving inventory on computer logs, computerized labeling,
inventory control, ups and fed ex on line) loading and unloading trucks, meeting OSHA and
MSDS requirements, supervising 3 employees, rotating stock, training new employees, meeting
deadlines.
5/1991 - 6/1996 Robertet Flavors, South Plainfield New Jersey
Shipping and Receiving Clerk
Responsible for loading and unloading trucks, all phases of
shipping(i.e. bill of lading ups and FedEx)pc data entry*rec all shipments
and deliveries, assigning lot numbers, shipping and product labels, cycle
counts, rotating stock, and taking samples of raw materials of QC purposes.
Education: Middlesex County College, Edison, NJ - Some College Coursework Completed
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