Customer Service Manager
Resume:
Gloria Canales
************@*****.***
Texas City, Texas77590
Summary of Qualification:
Chemical Company
Chemical Company
15 years Customer Service
Representative
Work History:
Jun 1992-Mar1997 Transport Drivers-Deer Park, Texas
Dispatcher/Payroll Clerk
Interacted with drivers/loaders for
Oxy Chemical
Made sure all drivers and loads were
safe for
driving. Made sure all loads were
DOT
certified, and made sure that all
trailers had
proper fittings. Assisted in all in
completion
Of all paperwork, payroll,
vacation.
Mar 27,1997- Nov. 2011 AT&T Phone Company.
Customer Service
Representative
Answer all incoming customer
calls
About their phone bill.
Amends contracts
To include change orders.
Negotiating paymnts
Terms. As well as sell AT&T
products. Exceeded
Sale goals, maintained Fortune
500 status for
Consecutive years. Developing
new accounts.
Provided high level of
customer service, and
Client relations based on
outstanding and
Interpersonal skills.
Education:
Aug 1979-May 1982
Charles H. Milby-Houston, Texas
Education Level- High School
diploma
Profession:
Texas Notary
Languages: English- excellent(read, write, speak)
Computer Skills:
Microsoft Software( word, Power point etc.)
Microsoft Excel(windows)
Proficient in multi operating systems.
General office equipment.
References:
Eric Licker
Manager AT&T
Sabrina Hernandez
Turnaround Manager
Faith & Gould(BP Plant)
Chris Harrison
Products Procurement BP
Contact this candidate