EDUCATION:
Master of Science (MS) in Executive Leadership in Service Management
Rochester Institute of Technology
Bachelor of Arts (BA) in Communications
William Paterson University
Additional coursework in Computer Science, Graphic Design and Information
Technology.
CERTIFICATIONS:
Microsoft Certified Professional
Dell Certified Dimension and Optiplex Desktops Latitude Notebooks
Dell Workstations
TRAINING:
. Alphanet Solutions, Inc. Citrix Metaframe XP for Windows Administration
. Xincon Technology Cisco Routing and Switching
. Technical Institute of America Project Management Professional Exam
Prep.
TECHNICAL SKILLS:
. Operating Systems Microsoft Windows /2000/XP/7/2008 Macintosh OS
Linux SAP
. Servers/Clients Microsoft Windows NT/2003/2008 Server Microsoft
Exchange Server 2003/2010 Citrix Metaframe XP Administration Symantec
Ghost Server/Client SQL Firewall: Watchguard & Cisco Linux Server
Active Directory
. Switches, Routers, & Hubs Cisco Routing and Switching Principles
vmware & exsi
. Networks Microsoft TCP IP Protocol Network Administration Wireless
Technologies & Networks Active Directory Remote Desktop/SMS/PC
Anywhere Axis IP Cameras
. VoIP SIP
. AutoCAD
. Web Development Javascript Macromedia Dreamweaver 4.0/MX Adobe
Photoshop 8.0 Macromedia Flash 5.0 File Transfer Protocol (FTP) Usage
Microsoft Frontpage 2000 Hypertext Markup Language (HTML) PHP
. Devices Blackberries PDAs HTC & Laptops
. Production Audio/Video Installation
. Applications Microsoft Outlook 2003/2007/XP Microsoft Office
97/2000/XP Professional IBM Lotus Notes 5.0/6.5
ADDITIONAL ASSETS
U.S. Security Clearance (inactive) Audio Production Video Production
IP Cameras Webmaster Photography Foreign Language Fluent In Croatian
& Serbian Budget Management Strong Negotiating & Sales Skills Google
Applications
PROFILE:
Motivated, results-driven information technology professional with highly
visible senior management and project manager accountabilities who is eager
to utilize management experience to add profitability.
SUMMARY:
. 14 years industry experience based on a solid formal education and
specialized training who can bridge the gap between information and
internet technologies and business.
. Ensure adherence to project timelines, standards and budgets. Manage and
maintain the project portfolios of the Information Technology department.
. Currently, Director of Information Technology with primary
responsibilities of revising and implementing MIS policy, budgetary
preparation and oversight, managing strategic relationships and direct
supervision of all team members.
. Provided project leadership for numerous rollouts of emerging
technologies and projects from conception through implementation,
assessment and support.
. Multi-functional experience in project management, web/portal
development, management, migration, internal and external customer/client
service and support, management and recruitment.
ASSIGNMENTS:
Integrated Security Solutions January
2009 - Present
Project Manager IT Specialist
. Work with internal and external clients to understand their needs and
assess business needs, processes and workflows.
. In charge of interfacing with internal and external customers on
technical matters and project.
. Responsible for assembling a project team, assigning and monitoring work
of team members and providing guidance and leadership.
. Responsible for planning tasks, assigning resources to the tasks and
monitoring and tracking progress against your plan.
. Work with contractors to obtain best value equipment and materials.
. Work with technicians, vendors and end users to create and execute
project plans and schedule.
. Manage day-to-day operational aspects of project and scope.
. Minimize risk and formulate contingency plans.
. Responsible for establishing, managing and maintaining relationships with
business leaders and stakeholders.
. Windows 7 & 2008 Server installations Mac & Linux Installations.
. Project Manager for WI-FI, cabling & Security Cameras implementation.
. Provided Networking & Helpdesk services for clients.
New York Croats (www.nycroats.com) September
2001 - Present
(concurrent)
Founder/Managing Director
. Founded and designed networking site for Croatians living in the tri-
state area.
. Recruit and manage staff.
. Directs and motivates the project team.
. Develop strategic partnerships with organizations and form brainstorming
sessions to enhance services and increase site traffic and popularity.
. Currently in the process of creating a not-for profit organization for
the site.
. Create alliances with other not-for-profit organizations to increase site
ranking.
Soundview Healthcare Network March 2008 -
October 2008
Director of Information Technology
. Reported to CEO and CFO
. Responsible for the overall planning and day-to-day management of
computer operations for 150+ user health care network, including problem
resolution, staff management, interconnectivity, budgetary objectives and
personnel recruitment and retention.
. Project manager for implementation of sensitive electronic medical
records (EMRs) software upgrade to interface with existing IT
infrastructure to meet $440K grant requirement.
. Updated, revised and implemented the MIS policy and disaster recovery
plan.
. Submitted budget requirements and assist President and CFO in budget
preparations.
. Coordinated with vendors and suppliers in relation to the project.
. Responsible for optimizing WAN and provide support of team responsible
for 12 servers.
Nygard International March 2006 -
October 2007
Networking Engineer (IT Supervisor) Project Manager
. Reported directly to CEO Peter Nygard.
. Managed multiple complex projects simultaneously.
. A/V Project Manager for Corporate Flagship in Manhattan, NY.
. Managed IT department and team members with direct support of executive
management.
. Implementation of emerging and conventional technologies and devices to
include creating curriculum and providing training for internal clients.
. Managed strategic relationships with external clients and vendors to
implement proactive programs to implement disaster recovery plan.
. Manage 50+ user LAN network with support to local and remote users.
. Create IT policies for Nygard offices
(01/2004 - 12/2005, Attended graduate school at Rochester Institute of
Technology in Zagreb and Dubrovnik, Croatia, as a full-time student.
Returned to U.S. in January 2006.)
Computer Services Group New York March 2001 -
December 2003
Networking Engineer/Supervisor
. Setup and upgraded servers.
. Supported 500+ users for hardware and software.
. Configured wireless access for users.
. Restored files from backups.
. Local Area Network Manager.
Exodus Communications October 1999 -
December 2001
Networking Engineer/Administrator
. Supported 800+ users, 17 NT servers and 80 printers on Windows 95, 98,
and 2000 platforms.
. Optimized network to enhance performance.
. Configured servers and workstations and laptops to a workgroup
environment.
. Upgraded and maintained servers, workstations and laptops.
. Supported large-scale Enterprise Exodus/Merrill Lynch (partnered) Web
Hosting Initiative.
. Interfaced with and supported Merrill Lynch IT Crisis Center.
PRIOR EXPERIENCE:
TRW Group U.S. Department of Defense February 1997
- August 1998
US Contractor Consultant in Bosnia: GS12
Achievements include assisting in a successful rescue effort of 12 Bosnian
residents while serving as a consultant to NATO's Quick Reaction Force at
Nordpol Brigade, training more than 5,000 residents on mine awareness and
safety and regularly briefing NATO and U.S. military officers on local
activity, which required a U.S. security clearance. Managed a staff of up
to 24 employees as managing partner in CRO International.