MICHAELA ENGLE
**** *. ***** **. ******, IN ***** C: 317-***-**** *************@***.***
SUMMARY
Friendly, reliable, and eager to learn. Positive attitude with great people skills. Versatile and hard working.
HIGHLIGHTS
Efficient in time management
Creative and artistic
Quick learner
Experienced in customer service
Telecommunication skills
Adaptive team player
Graphic arts design
Knowledge of Microsoft Office
Problem solver
Positive work attitude
ACCOMPLISHMENTS
Received corporate recognition and bonus for exceptional customer service.
Routinely helped multiple customers while multi tasking under time constraints.
Earned "Barista of the Month" award.
Management specifically requested relocation to lead new office telecommunications and training of
associates.
EXPERIENCE
SALES ASSOCIATE TJMAXX
NOBLESVILLE, IN
FEB 2013 MAY 2013
Recommended and helped customers select merchandise based on their needs.
Exchanged returned merchandise for customers quickly and efficiently.
Confirmed that appropriate changes were made to resolve customers' problems.
Informed customers about sales and promotions in a friendly and engaging manner.
Tracked down sources of special products and services to meet customers' special needs.
Maintained friendly and professional customer interactions.
Received corporate recognition and bonus for exceptional customer service.
SERVER FUJI STEAK AND SUSHI
CHATTANOOGA, TN
AUG 2012 DEC 2012
Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers
Packaged take out foods and served food to customers
Performed serving, cleaning, and stocking duties in establishments
Prepared and served hot and cold beverages
Informed patrons of establishment specialties and features
Inspected dining and serving areas to ensure cleanliness and proper setup
Located items requested by customers
COUNSELOR TIMBER RIDGE CAMP
SPENCER, IN
JUN 2012 AUG 2012
Supervised, interacted with, and cared for up to 10 children at a time, ages 7 to 17.
Sparked creativity and imagination by helping children discover new things each day.
Maintained a child friendly environment with engaging activities and continuous access to the outdoors.
BARISTA STARBUCKS
KOKOMO, IN
AUG 2011 MAY 2012
Prepared and served beverages such as coffee, tea, and various food items in a timely manner.
Served orders to customers at windows, counters and tables.
Up sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Performed general maintenance duties, including mopping floors, washing dishes, and wiping counter tops.
Worked well with teammates and openly invited coaching from the management team.
Earned "Barista of the Month" award.
COUNSELOR TIMBER RIDGE CAMP
SPENCER, IN
JUN 2011 AUG 2011
Supervised, interacted with, and cared for up to 10 children at a time, ages 7 to 17.
Sparked creativity and imagination by helping children discover new things each day.
Maintained a child friendly environment with engaging activities and continuous access to the outdoors.
RECEPTIONIST VECTOR MARKETING
INDIANAPOLIS, IN
MAY 2010 AUG 2010
Recruited for various positions across multiple sites in Indiana.
Scheduled multiple interviews every day.
Posted flyers and handed out business cards around town to promote business.
Made the top of the list of receptionists for the office multiple times as well as top in the region.
Management specifically requested relocation to lead new office telecommunications and training of
associates.
EDUCATION
SOUTHERN ADVENTIST UNIVERSITY COLLEGEDALE, TN (Not yet graduated)
Graphic Design Major
Computer and Art Design courses
Visual Communication courses
Fine Art courses
General Education courses
INDIANA ACADEMY CICERO, IN
Graduated in 2009
General Studies