Quality Assurance Management

Mara F. White

* * * * * E E R F I E L D P O I N T, A L P H A R E T T A, G A 3 0 0 0 4

M A R AW H I T E @ H O T M A I L . C O M P H O N E : 2 1 5 - 5 1 8 - 3 7 0 9

OBJECTIVE

Self-motivated and enthusiastic professional with a strong background in early childhood development, social work, and business

management experience poised to excel in a fast-paced, service-driven industry.

QUALIFICATION SUMMARY

20+ years experience in early childhood development and education.

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10 years in building effective and productive partnerships for fiscal planning.

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Excellent computer skills in Microsoft Office, People Soft, QuickBooks, and other accounting software.

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Superior project and resource management with the ability to work with all levels of management.

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Awarded in 2008 for Team Leadership by the Chester County Commissioners Office.

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EDUCATION

Millersville University, Millersville, PA B. A. in Psychology/Finance Minor December 2002

Montgomery County Community College, Blue Bell, PA A. A. in Psychology, Childhood Deveopment May 1999

Various Continuing Education Courses include: Working with Biological Parents • Issues of Separation and Loss • Signs &

Symptoms of Child Abuse• MH Disorders in Parents and Care Givers • Impact of Abuse, rauma, and Violence on Children and

Adolescents • Oppositional and Defiant Disorder in Children and Adolescents • Psychopharmacolgy • Crisis Management • Domestic

Violence and Children • CPR/First Aid Training • OSHA/Safety Training

PROFESSIONAL EXPERIENCE

MARA’S PROFESSIONAL CHILD CARE SERVICES, Alpharetta GA 2009-Present

Child Care Provider - Provide specialized child care to private families whose children’s age ranges from infancy to age 14.

• Provide structured interaction and consistent routines to help children to respond positively to their environment during periods

of phenomenal mental and develomental growth.

• Provide educational and developmental activities and lesson plans to motivate and encourage them to move confidently through

each stage of development with success.

• Attended therapy sessions for children with developemental/intellectual impairments to integrate and develop an appropriate

child care program.

• Provide Family Day Care services, and in-home child care services.

DEPT. OF HUMAN SERVICES, West Chester, PA 2008 - 2009

Supports Coordinator - Coordinated services for individuals with intellectual and developmental disabilities.

• Assessed and evaluated client’s needs and developed service plans to meet those needs.

• Supervised the development and implementation of service plans to ensure safety of all individuals.

• Supervised and coordinated meetings with client, other agencies, and fiscal entities to assure continuity of services.

• Wrote referrals for residential placement, and other services.

• Monitored state-mandated programs for quality assurance including.

• Facilitated meetings with clients and other fiscal entities for program services.

• Financial management of county funded program within a budget of $900,000.

TABOR CHILDREN SERVICES, Philadelphia, PA 2002 - 2008

Mental Health Social Worker - Provided counseling, resource management, and crisis intervention to chronically mentally ill women and their children.

• Employed behavior analysis & assessment techniques to detect and moderate conflicts.

• Acted as liaison between client and other collateral agencies to ensure client’s need’s were met.

• Coordinated support services with other county and state organizations through written proposals and referrals.

• Implemented plans, assessed results, and reported outcomes through HCSIS.

• Developed and facilitated group counseling for program participants.

LANCASTER COUNTY COMMUNITY SERVICES GROUP, Mountville, PA 2002 - 2013

Residential Manager - Supervised dierct care staff who provided support to children and adults with intellectual disabilities living in the community.

• Selected, and trained staff on policy and procedure and job expectations.

• Monitored and prepared monthly budgets for house accounts and clients.

• Scheduled shift schedules, disciplined employess

• Monitored the progression of goals and behavioral assessments through daily logs and journal entries.

• Maintained safe, secure, and healthy environment by enforcing organization standards, procedures, and legal regulations.

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