Customer Service Manager

Lorenzo Tostado

**** *. **** ****** #*

Phoenix, Az. 85008

Phone: 602-***-****

EMPLOYMENT HISTORY

**** - ******* - ******** ******** **** Load and unload trucks, ensure all safety procedures are practiced, organize and stage product for deliveries, ensure all inventory and documentation is accurate. Forklift Certified. Receive and ship products with an RF scanner.

2008 - Current Owner - Operator/L.T.'s Handyman Service. Carpentry, Roofing, Electrical, Plumbing, Painting, Landscaping.

2010 - 2011 Store Mgr./ Spirit Halloween-ToyZam Direct and maintain operational control of two stores. Ensure all hiring, training, store set up, store tear down, inventory, sales.

2009 - 2009 Store Mgr./Spirit Halloween Direct and maintain operational control of two stores. Set up all store fixtures for multiple locations.

2007 - 2008 Store Mgr./Kohl's, Phx, Az. Direct and maintain operational control of new 88k prototype store. Oversee all new store construction to ensure company guidelines are met. Set up store to company planograms.

2006 - 2006 Store Mgr./Officemax, Phx, Az.

Responsible for the District/Territory store in Phoenix. Ensure overall customer service exceeds company standards. Drive for results driven through P&L assessment and execution.

REFERENCES

Michael Varichek,

Store Director / Office Max, 602-***-****

Sam Ramos,

Owner / Ramos Tile, 602-***-****

Samuel Henderson

Distribution Center Manager / CTLC, 985-***-****

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