Customer Service Representative

Marilyn Dryden

**** *. **** **. *******, AZ *****

*************.******@*****.***

602-***-****

Professional Summary

Dedicated and focused Customer Service Representative who excels at prioritizing, completing

multiple tasks simultaneously and following through to achieve project goals.

Skills Highlighted

Excellent communication skill

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Meticulous attention to detail

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Self-directed

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Strong interpersonal skills

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Work History

Standard Restaurant Supply, Receptionist - Mesa AZ - December 2011 to present.

As I manage the receptionist area, greet visitors and respond to telephone and in-person requests

for information I maintain electronic and paper files. I serve as a central point of contact for all

outside vendors needing to gain access to the building.

Sears Holdings Corp, Technical Support - Tempe AZ - May 2009 to November 2011.

Informing customers about issue resolution progresses was my responsibility, along with

providing thorough problem resolution for customers. I resolved customer complaints with

strong verbal skills while displaying interpersonal skills with all customer interactions.

Client Focus, Phone Representative - Tempe AZ - June 2008 to February 2009

I provided customer service for an average of 60 calls per day, answering customer inquiries, and

solving problems all while directing calls to appropriate individuals and departments

Education

North High School:

Phoenix, AZ

General Studies

Diploma

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