Customer Service Technician

JORGE SUBERVI

***W ***th St, Apt. *F, New York, NY 10031 347-***-**** ********@*****.***

EDUCATION AND TRAINING

PROMISE at Memorial Sloan Kettering Cancer Center New York, NY 2013

Medical Interpreting Services and Education

• Received Program Certificate of Completion

• Acquired acumen in medical terminology, consecutive and simultaneous modes of interpretation,

sight translation, linguistic & cultural awareness, and national code of ethics & standards of practice.

IBM Business Continuity Center Atlanta, GA 1999

HP Plotter Repair

Tech Data Schaumburg Training Center Chicago, IL 1999

HP Printer Repair

Apec University Dominican Republic 1986-1990

Bachelor’s Degree in Marketing

WORK EXPERIENCE

Entertainment Partners New York, NY 2006 - 2013

Production Assistant

• Coordinated parking for Movies, Commercials, and TV productions over the tri-state area

SubNob Studios New York, NY 2000 - 2006

Owner

• Operated a digital and analog sound recording studio

• Provided free-lance sound engineering services

• Sold and repaired musical and recording instruments

Alternative Resources Corporation New York, NY 1998

– 2000

Field Service Technician

• Repaired plotters, laser printers and computer terminals for Hewlett Packard clients in the areas of

Long Island, Queens and Brooklyn

Structured Logic Co. Incorporated New York, NY 1997

– 1998

Network Administrator On site at Philip Morris USA

• Provided remote back-up for over 600 Philip Morris USA employees using Retrospect 3.0 in a

Macintosh environment

Structured Logic Co. Incorporated New York, NY

1996

Help Desk Technician On site at Philip Morris USA

• Provided hardware and software support for over 400 Philip Morris USA employees

SKILLS

• Excellent communication and customer service skills

• Bilingual in Spanish and English

• Proficient knowledge of Windows and Mac computer systems

• Proficient with diverse audio-recording applications

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