RESUME-SOMNATH DEY
Resume:
SOMNATH DEY
HOLDING NO- **
PAWAN PATH, BHATIA BASTI.
POST –KADMA,JAMSHEDPUR
CONTACT NO-983-***-****
CAREER OBJECTIVE:
Working to the best of my potential to obtain a strategic position & exploit my knowledge for the better use of the organization that helps me to build an outstanding career & also benefit to the organization.
EDUCATION QUALIFICATION:
● Inter from Jamshedpur workers college under by J.A.C.
●Matriculation from R.K.M.HIGH school under by J.A.C.
WORK EXPERIENCE:
●Worked as a senior steward in 4* “THE ALCOR HOTEL” for 1year
●Worked as a senior steward in ‘THE BLUES RESTAURANT’ for 7th months
●Worked as a senior steward in ‘CRYSTAL CYMNEY’(restaurant &room service) in HOTEL SMITA for 2 years.
●Worked as a senior steward in ‘WHITE ROSE RESTAURANT’ for 1 year.
●Working as a captain in( Room Service) as well as in (Zaafraan Restaurant) DAYAL INTERNATIONAL till date.
COMPUTER KNOWLEDGE:
● Knowledge of computer & IDS software.
JOB DESCRIPTION:
Providing information services.
Dealing with complaints and handling them.
Communication and coordination with other departments.
To handles all room guest calls and service consoles promptly, efficiently and courteously.
To report to the Telecommunication Manager of any irregular incidents and guests complaints immediately.
Knowledge of Opera 5.0, Triton and Avaya .
To maintain the cleanliness and good order of the working area.
To report for duty punctually wearing the correct uniform and name badge at all times.
To provide a courteous and professional service at all times.
To maintain good working relationships with your own colleagues and all other departments.
To have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.
To maintain a high standard of personal appearance and hygiene at all times.
Have a complete understand of the hotel’s employee handbook and adhere to the regulations contained within.
To maintain the conditions of the office and working equipment.
Establish effective employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotels guest, clients, head of department and employees.
We should always make our guest special & we should serve our guest beyond their expectation,to create ‘WOW FACTOR’.
PERSONAL DETAILS
Name : Somnath Dey
D.O.B : 17th July 1989
Per. Address : Holding no-60,pawan
Path,post-kadma,jsr
Contact no : 983-***-****
Gender : Male
Vision : Normal
Nationality Indian
Religion : Hindu
Languages : Hindi,English,Bengali
Marital status : Single
Hobbies : Listening music
DECLARATION
I hereby declare that all the information furnish above are true to the best of my knowledge.
Date: 12 / 08 /13
Place:Jamshedpur (SOMNATH DEY)
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