Brent Williams ***** Larkmoor
Southfield, MI ****6 Phone 313-***-****
E-mail: ************@*******.***
Career Summary To find a challenging position that will take advantage of my extensive communication skills. Work in a environment where I can play a pivot role in a customer focused business by developing strong relationships.
Education August 2003 – May 2009 Ferris State University Big Rapids, MI
One class short of Bachelor of Science degree in Communication with an Application to Health.
Work experience 2004 – Present Magnificent Carpet and Upholstery Detroit, MI
Carpet Cleaning Owner
• Schedule a time for service that is agreeable to the customer. Answer questions regarding refunds and point out stains that may be difficult or impossible to remove.
• Give potential customer’s a firm estimate of job cost, explain the cleaning process and solutions to be used and, provide estimated drying times.
• Calculate room dimensions to accurately prepare invoices.
• Keep accurate customer and inventory records.
Summer 2003 – Present Lavish Décor Southfield, MI
Sales Representative/Manager
• Consult with guest about their home furnishing needs and goals
• Network and prospect for new clients
• Develop a client network for complete business
• Deliver furniture
• Manage Sales
Fall 2002 – 2003 Around the World Carpet and Upholstery Detroit, MI
Carpet Cleaning Technician
• Provide quality carpet and upholstery cleaning
• Productively and safely move furniture to prepare the home for cleaning
• Maintenance of machines
Interests and activities September 2004 – May 2008 NAACP Treasurer
• Attendance of Weekly meetings
• Maintained and controlled expenses
• Determine the optimal cash position for the organization
January 2007 – Present Kappa Alpha Psi Fraternity, Inc. Treasurer
• Attendance of Weekly meetings
• Maintained and controlled expenses
• Deals largely with the receipt, disbursement, and protection of cash