Quality Assurance Control

Claudia Castaño 210-***-****

**** ****** *****, *** *******, TX 78251 ************@***.***

Professional Profile

I am Certified Medical Technologist with experience in all areas of small and large clinical laboratories,

including hematology, coagulation, chemistry, immunology, bacteriology, urinalysis and blood bank.

1. Quality Control 2. Accreditation inspection readiness

1. Proficiency testing

2. Standard Operating Procedures

1. Training of new employees and new

procedures

Professional Accomplishments

Implementation of New Systems

1. Team lead for implementation of upgraded software for imaging system

2. Team lead for implementation of new application for retrieval of information

3. Implementation of new process to assure compliance with regulatory and accreditation

requirements

Process Improvement – Six Sigma Green Belt

4. Decreased the number of lost samples

1. Decrease TAT for data entry and record imaging

1. Improve compliance with proficiency testing requirements

2. Decrease TAT for document control process

1. Develop and manage process for responding to audit findings

2. Decrease TAT for responses to deviations

Quality Audits

5. Manage and oversee CAP inspection teams

2. Surveyor for Maryland Governor’s Excellence program

3. Develop and manage internal audit teams

Work History

Quest Diagnostics, Inc. Baltimore, MD 03/1986 – 09/1998

Medical Technologist

Quality Assurance

Quest Diagnostics, Inc. Baltimore, MD 09/1998 – 07/2005

Manager

South Texas Blood & Tissue Center

Assistant Director, 07/2005 – 07/2013

San Antonio, TX

Quality Assurance

Education

St John’s University, Jamaica, 1976

BS MT NY

References

Patricia Cappelli, 426 Sand Ash Trail, San Antonio, TX 78256 210-***-****

Martha Mireles, 6602 Madeleine Drive, San Antonio, TX 78229 210-***-****

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