Quality Assurance Control

JOSE F. CHACON

**** ****** ******* ***** ~ McKinney, Texas 75070

H: 469-***-**** C: 469-***-**** ***********@*******.***

PRODUCTION SUPERVISOR

Solid team-building and leadership skills combined with a proven ability to manage multiple large-scale projects, tasks and priorities effectively, in a timely manner, and in the most demanding of manufacturing & production environments. Swiftly comprehends the “big picture” and executes the boldest of organizational visions. Superior communicator, easily interacts with executives, regulatory agencies, clients, vendors and staff. Core competencies include:

• Inventory Control • Sets Performance Standards • Labor Relations

• Process Optimization • Fluent in Spanish • Quality Assurance

• Shipping & Receiving • Logistics Troubleshooter • Inventory Control

PROFESSIONAL EXPERIENCE

Production Management: Well-rounded production and operations management background highlighted by success and constant achievement. Resourceful and adaptable, exercising superb leadership and team playing skills with every assignment.

• Collaborated with QC and Inventory Control to resolve problems in the line and facilitate orders.

• Experienced with production processes for Integrated Circuits for domestic and international customers; managed assembly of kits for cellular phones and accessories.

• Oversaw processes including inventory control in the Fabric Stock Room and Components Stock Room in the selection of fabric and components required for production orders.

• Collaborated with the Production Control Dept. to ensure maximum load capacities for shipments of outbound goods and inbound raw materials.

• Streamlined processes on a high speed/high volume pick-to-light operation.

• Supervised the production, cutting and packaging of tape for use in the roofing industry; managed production orders and excised inventory control of raw materials.

Leadership & Supervision: A superior leader with demonstrated performance in high-pressure environments. Improved organizational performance through hands-on training and a leadership approach that emphasized decision-making through active listening.

• Superbly managed and motivated as many as 180 personnel including subordinate supervisors; earned a reputation for firm, yet compassionate mentorship.

• Strictly ensured that assigned personnel adhered to the highest standards of quality workmanship.

• Approachable, easily builds rapport with subordinates, peers and senior management.

Problem-Solving & Analysis: Consistently implements keen analytical abilities and a proven team-based work dynamic with a systems-oriented approach to facilitate efficient and effective solutions. A critical thinker open to alternative views to optimize decision-making.

• Excels at proactively identifying project bottlenecks and recommending immediate, practical and cost-effective solutions on the line.

• Broke down production schedules to ensure that orders were performed in the proper sequence and priority; teamed with Buyers and Planners to fine tune production runs.

• Managed contacts with the customers to resolve questions or provide information concerning production or quality issues. Continued …

Jose F. Chacon Résumé / Page 2

EMPLOYMENT

Stonecrop Technologies, LLC Flower Mound, TX

Cell Tower Antenna Site Technician, April 2013 to Present

Temp Job it will last nine months.

Prepared cell tower antennas for sites by configuring, calibrating and electronically tilting internal antenna arrays. Validated correctness with quality control application. Also externally labeled each antenna and motors with stickers with specific azimuth, mechanical tilt, and elevation to client's specifications for ease of installation at sites by techs. Photographed applied external labels and serial numbers of each motor on each antenna as well as the radio labels and serial numbers done by the radio assembly team. Completed process with detail report containing copy of quality control results, new asset serial numbers along with photographs of assets serial numbers and labels.

Bright Point, Ft. Worth, Texas

Production Supervisor, Triage, 3/2012 to 8/2012 2012

Supervise 80 people in the Triage Department, following the production schedule start working the orders with the highest priority start checking the phones for function defects, cosmetics, any damage and abuse to the phone. Do the Production and Quality Report daily, Keep track of the inventory needed in the line solve any problems working as a team with Planning, QC and Inventory Control.

LG ELECTRONICS, Ft. Worth, Texas 2006 – 2011

Production Supervisor, Receiving & Triage Supervisor, 8/2011 –12/2011 Laid off

Assembly, Quality Control, Quality Assurance, Shipping Supervisor, 2006 – 2011

Supervise up to 180 people refurbishing cellular phones in different lines.

Do the Production Report daily, Keep track of the inventory, Production, Quality, Attendance, solve any problems working as a team with Planning, QC and Engineering.

BEAUTI CONTROL, Carrollton, Texas 2003 – 2006

Production Supervisor

Supervise 27 people on a high speed/high volume pick to light operation.

Responsible for the Picking Packaging and Shipping of orders according to schedule. Keep track of the inventory needed in the line solve any problems working as a team with Planning, QC and Inventory Control.

CONFECCIONES DEL VALLE, El Salvador, Central America 2002 – 2003

Operations Supervisor

Handle all contact with the customers helping them with any questions or information they need about Production or Quality by phone or e-mail. Send them Shipping Reports, Production Reports and Quality Reports. Keep track and receive all containers coming to the company with raw materials for production.

Solve any quality or production problems working as a team with Production and the customer. Solve any material shortage or problems working as a team with the customer and Manufacturing. Supervise 15 people working in the Fabric stock room and Components stock room, picking the fabric and components needed for the production orders keeping track of both inventories.

FLEXTRONICS INTERNATIONAL, Richardson, Texas 2000 – 2001

Production Coordinator Laid off

Work in coordination with the Production Supervisor on ordering all material needed by the lines according to priority then giving the lines the boards and material that go with them to build the production orders. Work from the production schedule to make sure the orders are done in the priority needed to meet the schedule solve any problems or material shortages working as a team with the Buyers, Planners and the other groups involved in the production process.

HARDCAST, Wyle, Texas 1999 – 2000

Production Supervisor

Supervise 15 people in the batch making and filling of sealants in various size pails and drums for the construction industry. Supervise the production, cutting and packaging of tape for use in the roofing industry. Responsible for production orders, inventory of raw materials in the line and quality of work.

ERICSSON INC., Allen, Texas 1993 – 1998

Production Supervisor Laid off

Supervise 50 people in a production line assembling Kits for Cellular Phones and Accessories.

Responsible for production orders, inventory of materials in the line and quality of work.

Work with the planning group as a team to expedite orders according to schedule.

Work with QC and Inventory Control solving problems in the line.

TEXAS INSTRUMENTS, Dallas, Texas 1990 – 1993

Shipping & Receiving Supervisor Laid off

Supervise 10 people in the shipping and receiving of Integrated Circuits for domestic and international customers.

EDUCATION & TRAINING

SYSTEM PROGRAMMING DEVELOPMENT INSTITUTE

Computer Programming, 1974 – 1976

College Coursework: University of Southwestern Louisiana, 1972 – 1973

REFERENCES

Excellent references furnished upon request.

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