Training Management
Resume:
Mohammed Hassan Hadi
Home of Record: Iraq - Baghdad
**.********@*****.*** /Roaming Cell:009************
OR
www.LinkedIn.com/in/muhammedhadi
MANAGEMENT PROFILE
** +year track record of Information Technology experience, applying taking
on new initiatives and developing highly-effective strategies and programs
across US and international operating venues. Over Ten years work in Iraq,
.In addition to my excellent academic performance, I also have practical
experience through my employment at worked Canadian companies and has I
worked with 3 USA companies since 2005 (in the international relief and
development & Luis Berger Inma USAID agribusiness program)and held several
positions in the organization are all listed in my CV and worked in the
field of training for a year in training the staff of the Securities
Commission of Iraq and I have certificates of competency English and I have
many certificates of competency in the area of specialization of
international companies. This has allowed me to interact effectively with
people and handle responsibilities accurately.
Skilled at liaising with and bringing together diverse individuals,
organizations and cultures to work towards a common goal.
Am American citizen I have (Green Card and Social Security Number & Driver
license).
IRAQ CONTRACTING EXPERIENCE
I.T.Supervisor - Lafarge Iraq south, Karbala, Iraq
Sep 2011 till now
Lafarge is a French industrial company specializing in four major
products: cement, construction aggregates, and concrete and gypsum
wallboard. In 2010 the company was the world's second-largest cement
manufacturer by mass shipped behind Holcim
Responsibilities:
1- - Provide end-to-end solutions that help users monitor the performance
of their systems and services, and identify and prevent incidents that can
compromise their availability. Delivering LAN & WAN statistical monitoring
to provide a comprehensive view of the network infrastructure. Statistics
are collected from all network infrastructure devices (hubs, routers,
switches) over a 24 x 7 period and produces real-time and historical
reports on bandwidth utilization, network delay and error conditions.
2- Controlling and administrating of networks and data center's power to
improve systems uptime and staff productivity to save power and money.
3-Providing fault, performance, configuration, and availability management
statistics. Also simplifying network equipments administration consuming
tasks time, efforts, and configuration mismatch.
4- Delivering a proactive strategy to protect systems and data from threats
and exposures, including security configuration reporting, change auditing,
and log management.
5- Responsible for the day to day management of the Help Desk staff, which
supports over users, as well as working on issues that technicians are
unable to resolve.
6- Provide lunch seminars for staff, develop and deliver ongoing training
for existing software, such as Word Styles; Archiving in Lotus Make
PowerPoint work for you; Understanding MS Project; and Lotus software for
researchers. Handle IT component of the new staff orientation program.
Monitor the GWI Helpdesk software and generate management reports on call
resolution statistics.
7- Oversee the setup and distribution of desktops for new staff and for
staff upgrades, ensuring proper configuration of desktops, confirmation of
user profiles, connecting of security devices.
Sr.HELPDESK Specialist (I.T) - Inma Agribusiness Program, Baghdad, Iraq
March 2010 To Nov 2012
The Louis Berger Group, Inc. implements the Inma Agribusiness Program, a
$92.5 million US Government initiative begun by USAID in 2007 to increase
the competitiveness of Iraqi agriculture and agribusinesses. Located in 14
governorates throughout Iraq, the program assists commercial agribusinesses
producing high-value agricultural products considered most likely to
increase employment and gross revenue of the farmers and businessmen
involved in their production and marketing.
Responsibilities:
1-Setup and Maintain the IT equipment for the users and offices within
2. Install and maintain Internet connections for the Inma Iraq offices in
the HUB
3. Maintain optimal performance of communications networks and computer-
based
Systems and related equipment.
4. Helpdesk for the staff and satellite offices
5. Ensure that the communication infrastructure and Video Conference
systems of the
Offices are appropriately established and function smoothly.
6. Plan the installation, operation and administration of the security of
the various
System and network components, including access to Internet, protection
against
Viruses etc
7. Provide the user support for MS Office, other programs 8. Participate in
implementation; maintenance and trouble shoot Database problems
9. Analyze computer systems; recommend new systems and/or enhancements in
the
Functionality of the existing systems.
10. Maintain an accurate and up-to-date inventory of the IT equipment and
Software
Licenses for Inma Iraq offices in the HUB
11. Perform other duties as may be required by Head of HUB, IT officer
and/or direct
Supervisor.
Note: From Sep.2011 till Nov.2012 I work with USAID - Inma Project IT
advisor Part time (6 Days per month)
Quantity Surveyor Officer - International Relief & Development, Baghdad,
Iraq Jan 2008 to July 2009
International Relief and Development (IRD) implements the Community
Stabilization Program (CSP), a $644 million US Government initiative
awarded to IRD by USAID in 2006 to help stabilize and economically
revitalize Iraq. Located in over 15 critical cities nationwide, CSP
assists Iraqi communities through rehabilitation of community
infrastructure and essential services, vocational training,
apprenticeships, job placement assistance, business development through
grants and management training, youth engagement and conflict mitigation.
Responsibilities:
. Attending Projects Identification and Approval Committee's meetings.
. Checking all B.O.Q.s correcting price and specifications, making
prices' analysis for the -TRG- Tendering Review Group.
. Checking all the variation orders requested by the contractors and
making sure that alternatives suggested are suitable.
. Reviewing prices and specification for the procurement department and
preparing price analysis for the -PRG- Procurement Review Group and
participating in the PRG).
. Note: from January 2008 to July 2009 I am working under both (CSP)
- Community Stabilization Program- and Iraqi Community Action
Program - (ICAP).
(I.T.) Manger - Nramseen contracting and trading company, Baghdad, Iraq
Sep 2003 to Jan 2008
Nramseen Company is responsible for planning and executing more than $3.5
million in infrastructure reconstruction projects throughout Iraq.
Rebuilding efforts are focused on Iraq's Electricity; Oil; Water;
Facilities & Transportation; Security & Justice; and Buildings, Health &
Education sectors.
. Tech Support / Service Rep: Provided technical support and service for
"Iraq Securities Commission", as in the field of IT training training of
trainer (TOT) 2 month subsidiary software.
. IT in Al -Teen contracting and trading company, Baghdad, Iraq March
2002 To Sep. 2003
EDUCATION
. Master degree Information Technology (I.T),2011, St Clements
University, British University
. B.Sc. in Computer Engineering, Baghdad University, 2004, College of
Engineering.
CERTIFICATIONS & TECHNICAL SKILLS
. I have acquired certificate of Future Leadership Lafarge provided by
(Lafarge ). ( Apr. 2013)
. I have acquired certificate of Team Building System provided by (
Lafarge ). ( Dec. 2012)
. I have acquired certificate of Geographic Information System provided
by (USAID-Inma program). ( June 2011)
. I have acquired certificate of Ethics Training provided by (USAID-
Inma Agribusiness Program). ( January 2011)
. I have acquired certificate of Procurement Competency provided by
(USAID-IRD) (May 2011)
. I have acquired certificate of provided by (MCTD) and supported by
JUST RIGHT COURSE, EXCELLEN. (January 2009)
. I have acquired certificate of Windows 2003 MCSE COR from ALTABIAA
Computer Training Center, (July 2006)
. I have acquired certificate in computer languages from Al-mansour
vocational instate, (January 2000)
. CCIE - Cisco Certified Internetwork Expert, Routing and
Switching# 10165
. CCIP - Cisco Certified Internetwork Professional
. INFOSEC - Information System Security Professional
. CSS1 - Cisco Security Specialist
. CCDP - Cisco Certified Design Professional
. CCNP - Cisco Certified Network Professional
. CCDA - Cisco Certified Design Associate
. CCNA - Cisco Certified Network Associate.
Membership
Member at Federation of Arab Engineers
No.:9/1298. On 20 - 5 - 2011.
Member at the Iraqi Engineering Union Enrollment
No.:107981. On 23 - 8 - 2004.
*In addition to being a Microsoft Certified Expert (MCE), I'm also skilled
in Adobe Photoshop, Adobe Illustrator, Freehand, Quark, Adobe Acrobat and
Microsoft Publisher. Extremely computer literate and able to pick up new
software programs quickly and easily.
Contact this candidate