Michele Grassi
Rockville Centre, NY 11570
*********@*****.***
SUMMARY
Massage therapist with strong knowledge of various modalities and medical terminology combined with clerical experience in the hospital field. Recognized for leveraging strong verbal and written communication skills to strengthen business relationships and improve patient care.
PROFESSIONAL EXPERIENCE
NEW YORK LIFE INSURANCE COMPANY, New York, NY 1997 -5/31/2013
Physiotherapy Associate, Employee's Health Department
Administer medical, deep tissue, swedish, and shiatsu massage to employees as prescribed by New York Life doctors.
Provide patients with information and advice regarding their conditions and recoveries.
Record the types of therapies provided and develop weekly and monthly reports for management review.
CALI AND ASSOCIATES WELLNESS CENTER, Queens NY 1996 - 1997
Massage Therapist
Provided treatment for patients suffering conditions related to injuries sustained from car accidents.
Provided table massage for basic relaxation and medical massage.
NEW YORK HEALTH AND RACKET CLUB, New York, NY 1995 - 1996
Massage Therapist
Table Massage
LENOX HILL HOSPITAL, New York, NY
Employee and Labor Relations Assistant 1993 - 1994
Counseled employees in connection with short-term disability insurance, workers' compensation, tuition reimbursement and unemployment insurance.
Maintained and provided statistical data pertaining to employee warning notices, grievances, and other third-party proceedings involving arbitrations, NLRD decisions, and human rights cases.
Helped employees by providing focused support to their inquiries related to personnel policies and procedures and labor relations.
Employment Interviewer 1989 - 1993
Interviewed and referred applicants for clerical, service, and technical positions.
Referred qualified candidates to hospital management for department interviews.
Checked references of candidates and staff nurses that were to be hired.
Ensured accuracy for employment records of all new people hired.
Evaluated credentials of applicants including licenses, immigration papers, and permits in compliance with state and federal laws.
Counseled employees regarding transfer procedures and job openings.
EDUCATION
Diploma, Swedish Institute of Massage Therapy, New York, NY
Bachelor of Science, Health Care Administration, GPA: 3.56, St. John's University, Jamaica, NY