Post Job Free

Resume

Sign in

Customer Service Project Manager

Location:
Little Rock, AR, 72205
Salary:
35000
Posted:
August 12, 2013

Contact this candidate

Resume:

Marisha Celeste Collins

** ***** ** 501-***-****

Mabelvale, Arkansas 72103 ab4c7v@r.postjobfree.com

EDUCATION

Bachelor of Science in Health & Exercise Science

University of Arkansas at Little Rock (Little Rock, Arkansas)

Masters of Business Administration in Human Resources

University of Phoenix (Little Rock, Arkansas)

WORK EXPERIENCE

Secretary

Farm Bureau March 2013 - Current

. Schedule appointments for insured's and third parties

. Managing office inventory supplies

. Answering multi-line phone

. Greet visitors, directs them to appropriate adjuster

. Correspondence, (letters, records, emails)

. Routine Administration work

Accounts Receivable

Cintas July 2012 - November 2012

* Assists in month end, budget and analyzing data and reporting

information

* Answering multi-line phone

* Customer Service

* Posting checks

* Receive & verify invoices & acquisitions for goods and services

* Verify transactions

* Prepare batch of invoices for payment

* Process backup reports after data entry

* Manage weekly check run

* Prepare vendor checks for mailing

* Open/Distribute all mail

* Print/ distribute monthly financial reports

* Mail/Letter Merge

* Develop and Maintains databases

Administrative Specialist I December 2011- June 2012

Arkansas Minority Health Commission

. Dictate AMHC Staff Meeting Minutes

. Manage initial calls to office, logging every incoming call

. Inventory manager of all office supplies, agency brochures, and

collaterals

. Create reports for SAVA (State Vehicle Reporting system)

. Project Manager for AMHC Summit Registration of more than 300

registrants

. Manager of volunteers and volunteer database for AMHC Summit of more

than 30 volunteers

. Organize and Design AMHC database for more than 2000

. makes travel arrangements for AMHC commissioners and staff

. Process travel reimbursements for department

. Composes and types routine correspondence and form letters, records,

and reports for accuracy, completeness and compliance with laws and

regulations, makes necessary corrections, and assigns file numbers

. Accounts Receivable

. Account Payable

Receptionist June 2010- December 2011

Pinnacle Pointe Hospital

. Serve as the first contact for families, support and assist them in

understanding and navigating the complex system of services.

. Assist in completion of intake paperwork, scrutinize completed

paperwork for accuracy and completeness, schedule admissions, and

coordinate insurance authorizations.

. Maintain medical records and patient database for collection and

retrieval of information, tracking enrollment, decision-making and

reporting.

. Prepare discharge documents and ensures complete payment by the

patient and/or insurance provider.

. Supervised visitations

. Accounts Payable

Pharmacy Technician June 2006-December 2010

Walgreens Pharmacy

. Worked under the supervision of a pharmacist to deliver quality

patient care and excellent customer service.

. Assisted pharmacists in entering and filling prescriptions, assisted

patients, handled phone inquiries and insurance claims.

. Increased sales by gaining consumer confidence and providing customer

service.

Assistant Manager April 2003-May 2007

Lady of America

. Assisted women in achieving their fitness goals through personal

training (toning, weight loss/gain, and strengthening).

. Handled new/current client inquires by providing tours of the

facility, explaining services and processing membership paperwork.

. Maintained client records including measurement tracking, workout

programs and other pertinent health information.

. Utilized an effective strategy to sell personal training sessions and

to increase club memberships.

. Accounts Payable

. Accounts Receivable

. Payroll

. Bookkeeping

. Assisted with Human Resource functions - hiring (interviewing) firing,

disciplining,

VOLUNTEER EXPERIENCE

Race Volunteer

Susan G. Komen for the Cure

Re-Election Campaign for Representative Fred Love

COMPUTER SKILLS

Microsoft PowerPoint, Excel, Word; PC and Mac OSX Operating Systems;

70 wpm typing speed, AS400

REFERENCES

Available Upon Request



Contact this candidate