Ken Nance
**** ******* ***** ************, ** *8660 Contact 512-***-**** Email:
**********@*****.***
The Account Executive to call when you need:
Business acumen and results
• Synergizes business relationship and proactive acquisition cold calling leadership to gain
greater market share, customer satisfaction, market place differentiation and profitability
Change Optimization
• Defines and implements business sales process
• Success taking on cold markets and turnaround situations
• Change balanced to meet corporate goals & targets
• Rapidly evaluates the client goals and plug in turnaround plan. Aligns partners & delivers
for success
The Results:
• $7-10 million annual revenue generating new solutions
• 20% annual revenue improvement
• Change projects tailored for success through proper assessments, education, crucial
conversations and shared ownership
• 75% customer retention
• 0-10% deals made successful
• Increased share of wallet and profitability as an outcome of right fit solutions with
business programs
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SENIOR ACCOUNT MANAGER
Top-performing sales professional providing 10+ years of progressive experience in sales roles.
Adept in pitching new accounts, discerning project requirements and communicating client
needs to creative teams. Build executive-level relationships and manage the daily work flow of
concurrent projects to ensure deliverables are completed on time, on budget and on strategy.
Solutions-oriented, highly motivated professional with dynamic leadership skills. Strategic
entrepreneur with consistent record of successful sales and customer relationship building with
award-winning customer service in competitive markets.
PROFESSIONAL HISTORY
DELL, INC., Round Rock, Texas 1999-Present
ACQUISIONS ACCOUNT MANAGER (1999 to Present)
HR RECRUITER ( 2004- 2006)
Dell is a leading innovator in hardware/software sales with annual revenues exceeding $62B and
105,000 employees.
Direct all sales aspects, including new product rollouts, account management, customer
relationship development, contract negotiations, and order fulfillment. Cultivate and maintain
strong customer relations. Prepare technical and administrative quote prices as well as activity
and forecast reports. Managed over 300 small/medium business accounts. My responsibilities
and accomplishments included:
HIGHLIGHTS:
• Average 800 outbound customer calls per month while managing internal call volumes.
• Report on sales activities, including lost sales and leases to identify buyer/buying
influences.
• Maintain extensive industry knowledge, including market conditions, competitive
position, and competitors’ pricing.
• Customer Relationship Building, Territory Development
• Budget Management, Forecasting, Contract Negotiations
• Support new Product Launch
• Partner with internal and external strategic partners and suppliers to identify best solution
for customer business requirements.
• HR recruitment career planning for our Large Corporate Accounts group, targeted,
coached & recruited top individuals for summer internships and full time employment
from colleges in the Houston area.
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ACHIEVEMENTS:
• Averaged over $7M in annual North American sales by meeting or exceeding all quotas
throughout the past 12 years. (Twelve year Average 117 % of plan)
• Spearheaded team effort to increase sales revenue for customer acquired business
accounts ranging from $5K to $500K per quarter.
• Fueled 65% revenue increase in 3 years through contributing to complete turnaround of
underperforming sales team, setting higher expectations, and establishing individual
accountability.
• Coordinated and developed global marketing campaign, which was adopted company-
wide and has been 1 of most successful offers in past years.
• Earned Team Player Award as well as Sales Representative of Year (2 years) and Sales
Representative of Quarter (6 quarters).
• Forged strategic alliances with Value Added Resellers partners and Fortune 500
companies.
Ken Nance (Continued)
2328 Ambling Trail Pflugerville, TX 78660 Contact 512-***-**** Email:
**********@*****.***
ENTERPRISE RENT-A-CAR, Cleveland, Ohio
1996-1999
BRANCH SALES MANAGER
Enterprise was the industry leading top rental Car Company in North America with $20B in
annual sales during this period
Managed 6-person team and conducted performance evaluations for high-volume location with
100+ cars. Developed and controlled budgets; maintained P&L. Secured new accounts and
created dealership relations. Reviewed needs and provided cars for local loaner car program,
ensuring competitiveness and customer accessibility. I provided cross-functional training on
financial products, procedures, and consulting.
ACHIEVEMENTS:
Grew car fleet through cold calling on local body shops, dealerships, and businesses.
•
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Led region in insurance sales and average number of units on rent; ranked in top 5%
•
region-wide.
Generated 15 new dealerships and body shops; moreover, earned President’s Club status
•
for collision waiver sales.
AMERICAN MARKETING GROUP, Austin, Texas
1994-1996
SALES REPRESENTATIVE
American Marketing Group was a business brokerage franchise and marketing consulting firm.
I headed development of new accounts and built customer base through extensive cold calling.
Assessed needs, composed proposals, negotiated terms, and closed transactions.
ACHIEVEMENTS:
Boosted territory sales 25% within 1 year.
•
EDUCATION/PROFESSIONAL TRAINING
EDUCATION: Bachelor’s Degree, Business Management, Grambling State
University
PROFESSIONAL TRAINING:
Salesforce.com
•
Aculuvis Training
•
Sales Seminars
•
Dell University Account Executive Graduate
•
Enterprise Management Program
•
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